Jeff Long

With over 30 years of experience in the transportation and logistics industry, I am a supply chain leader who can deliver multimodal brokerage, global logistics, product launch, final mile delivery, and expedited services. I have a proven track record of understanding client's needs and providing solutions that improve their supply chain efficiency and performance. As an Enterprise Account Manager-Retail at ArcBest, I managed a portfolio of key accounts in the retail sector, generating over $10 million in annual revenue and achieving four Presidents Club awards for top sales performance. I also developed and implemented strategic plans, budgets, and forecasts for my accounts, and collaborated with internal and external stakeholders to ensure customer satisfaction and retention. I am passionate about creating value for my clients and partners, and I am always looking for new opportunities to grow and learn in the dynamic and fast-paced logistics and supply chain field. Core Competencies Customer Relationship Building | Stakeholder Negotiation | Business Analysis | Creative Problem | Outside Sales | Sales Processes | New Business Opportunities | Balanced Decision-Making | Customer Retention | Sales Messaging | Team Building | Process Improvement | Financial Performance | Cross-Functional Teamwork | Skillful Negotiation Abilities | Microsoft Office | Superior Analytical Skills | CRM PACE & Salesforce | Performance Metrics | Financial Negotiations |