jeanne smook
associate director - technology
About
Experienced Information Technology leader with a successful history of working in the industry. Skilled in Technical Support, Requirements Analysis, Enterprise Architecture, ITIL, and Application Integration. Strong support professional with a BSIT focused in Information Technologies from University of Phoenix.
united states
englewood
broadcast media
integration, vendor management, sdlc, itil, process improvement, enterprise architecture, software development life cycle, program management, requirements analysis, technical support, disaster recovery, ldap administration, data center, business process improvement, software project management, it strategy, agile methodologies
Experience
associate director - technology
att
associate director â at and t eg prod support
att
senior mgr, it application services
att
principle ops analyst
directv
Application implementation and support with emphasis on LDAP integration, SiteMinder, SSO, and SSL Certificate support.
technical support
novell
Technical support of emulation products for access to midrange and mainframe systems. I also managed the technical support team.
Education
university of phoenix
de anza college
liberal arts
new york university
leadership
jeanne smook's Contact Information
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