Jeanette Manana (MBA, AFP, PPM)

Responsible for driving strategic growth by identifying new business opportunities, building partnerships, and expanding market presence. Combining leadership, strategic planning, and relationship management to ensure sustainable revenue growth and competitive positioning.

Identify African countries to set up FM ISO Standard Facilitate discussions related to the standards Organize information sharing platforms for the FM Standard Help SADC countries to establish the Technical Committee for FM Standards

Standards

I was recently nominated to serve on the Board of Directors of SAFMA

Advancement of the Property Management Plans Management of the Property Division Management of the Hospitality and Conferencing Services Enhance visibility of value proposition and awareness through sustained change management Transition management and Workspace Management Strategy Management of technical services for improved enterprise performance efficiency

It is my honour to join the WOVSA ladies to partake in the extraordinary work they are doing in the Southern Africa, Mauritius and Madagascar and others.

Provide contract management support Provide service level agreement support Provide risk management support Monitoring and evaluation of the APP Management of facilities across all National botanical Gardens Manage contracts Management of Commercial operations nationwide Management of Transport Services Management of Waste Management

Transportation/Fleet Management Logistics and Contract Management Audit Drafting of Service Delivery Models Supply Chain Manangement Bid Specification and Evaluation skills Supervisory skills Finance and budget Management

Human resource and selection Property Management Facilities Management Transport and Fleet Management Finance and Budget Management Performance Management

Deputy Director: Corporate Services

I’m an Accredited Facilities Professional (SAFMA) and senior executive with 20+ years’ experience leading Facilities, Property, and Hospitality & Conferencing portfolios across government, parastatal, and regulatory environments. As Divisional Head: Facilities Management at the South African Reserve Bank, I oversee a multi-property portfolio, three service lines, and a 103-person team, driving operational excellence, sustainability, and superior stakeholder experience. My expertise spans strategic governance, technology-enabled transformation, and space management & optimization—ensuring efficient utilization of workspaces, implementing agile workplace strategies, and leveraging data-driven insights to reduce cost-to-serve while enhancing employee experience. I’ve successfully integrated Archibus/IWMS platforms to monitor occupancy, forecast space needs, and support hybrid work models.