jeanette gonzales

accountant 2

Country

united states

City

provo

Industry

accounting

Skill

microsoft word, microsoft office, powerpoint, customer service, microsoft excel, teamwork, public speaking, microsoft powerpoint, research, bloomberg, sap erp, quickbooks, computer hardware, html, photoshop, business strategy, leadership, team leadership, social media

Experience

accountant

corporation of the presiding bishop of the church of jesus christ of latter day saints

2019-8 - Present · 7 yrs 2 mos

accountant 2

the church of jesus christ of latter-day saints

2019-11 - Present · 6 yrs 11 mos

accounts payable specialist ii

tesla

2017-7 - 2019-8 · 2 yrs 2 mos

customer service executive

serco

2011-1 - 2011-9 · 9 mos

* Provided an excellent phone service to 100+ international customers at Hilton Hotel, the most recognized Hotel in the world. * Enhanced customers’ positive experience by solving reservation problems, retaining 90% sales of booked rooms and conference hall. * Delivered distinctive communication skills by providing accurate information, achieving 100% of sales quota * Demonstrated exceptional problem solving skills by handling irate customer, attaining 100% customer satisfaction

customer service representative

sitel

2008-9 - 2011-1 · 2 yrs 5 mos

* Provided necessary information for customer's credit score questions * Enhanced customers’ positive experience by solving credit score problems * Handled Equifax Credit Reporting Account

customer sales representative

afni

2014-9 - 2015-3 · 7 mos

* Assisted Customer politely, courteously, professionally & assertively * Attained highest sales each month and awarded best sales of the month

disney college program

disneyland resort

2016-1 - 2016-8 · 8 mos

student accountant

brigham young university hawaii

2015-7 - 2016-1 · 7 mos

inventory control clerk

polynesian cultural center

2011-9 - 2012-12 · 1 yr 4 mos

* Formulated an inventory system which enforced First in First out (FIFO), * reducing 40% variances in end of the month inventory * Transferred and adjusted 1000+ inventory items including late-breakouts and department transfers

human resources student assistant ii

brigham young university hawaii

2016-8 - 2017-6 · 11 mos

* Completes assigned projects as tasked by the HR Director. * Exercises strong business acumen and efficiency. * Manages Human Resource Services Office email account in regards to employment inquiries * and redirects concerns to the proper areas. * Reconciles Department Receipts