Jean-Francois Chartrand

- Business development; - Maximization of company terminals; - Implementation of technology systems; - Site visits and business and customer/supplier development;

Fighting fires, performing rescues, providing first aid, and participating in fire prevention, while maintaining equipment and supplies.

- Develop and monitor the company's general policy; - Define and implement strategic action plans for the development and growth of the company's potential; - Anticipate market changes and prepare the company for the future; Financial and operational management; - Oversee budget management and ensure profitability and financial efficiency; - Ensure compliance with legal and regulatory obligations; - Optimize the use of economic, material, and social resources; Management and leadership; - Lead and coordinate the managers of the company's various departments; Unite staff around a common project and promote a positive corporate culture; - Recruit, motivate, and develop teams; - Act as the face and voice of the company to shareholders, investors, the media, and other partners; - Participate in professional meetings and establish the company's reputation. - Performance management and risk management; - Define and implement performance measurement and management tools; - Identify potential risks and implement measures to mitigate them;

- Coordinate road assessments with plant managers based on their staffing needs; - Implement special procedures (OHS response plan, CNESST, COVID-19 - Participate in operations committees; - Follow up on continuing education with the various master drivers and operators already on duty; - Hold health and safety committee meetings at various establishments, in close collaboration with prevention representatives; - Implement a special project with local driving schools to train drivers in difficulty and candidates who do not have a Class 1 (FM) or 3 (FM) license; - Coordinate and monitor the implementation of various objectives, present various corporate health and safety programs; - Follow up on OHS files (work stoppages, illness, indefinite return) - Apply and manage Law 430 and the file at the transportation commission (PECVL). - Produce internal investigations (accidents/incidents, hiring, OHS, losses). - Submit bids for various department purchases. - Develop lesson plans and PowerPoint presentations for various training courses. - Intervene with developers/contractors for various OHS issues on construction sites; - Follow up on employee departures (layoffs, retirement, dismissal); - Implement the master driver program and train drivers using the same procedure; - Constantly restructure the department to improve efficiency;

- Take orders for concrete in accordance with BNQ standards; - Take orders for various raw materials such as aggregates, cement, and additives; - Fill in at the dosing station as needed; - Conduct inventory and distribute PPE; - Coordinate road assessments and training for new candidates; - Lead, motivate, and supervise the administrative team to achieve production objectives; - Provide customer support to various partners (customers, suppliers, contractors); - Ensure continuous improvement of operations; - Resolve various issues in real time with various stakeholders (construction sites, factory,administration, staff, special projects); - Ensure the collective agreement is applied; - Apply and enforce OHS rules; - Apply the various procedures established by the company and/or draft them in order to improve daily operations (factory, safety compliance); - Ensure inventory control (PPE, OHS, raw materials, mechanics, factory) - Work closely with other departments (production, quality, sales, distribution, OHS, maintenance) - Support human resources business processes (recruitment, performance evaluation, training, road evaluations, etc.); - Produce various reports on daily production events; - Enforce rules and laws on heavy vehicle regulations (Law 430, PECVL, RDS)

- Make any kind of deliveries; Dry, Heater, Wet ( Reefer), Containers• Daily inspections of the vehicles and reports writing; - Make sure that the deliveries to the customers are made in due time by taking into various account parameters: cubic dimensions, decrease of the extra time, the increase of the quality of the customer service , etc; - Prepare necessary files for the delivery (road maps, bol , etc.) - Be in charge of interact with customers and administrative; - Work in multiple road conditions in several hours day/night;

- Design and deliver a safety program• Provide coaching, mentoring, and support to employees, leadership and direct report on safety related matters; - Partner with operations leadership on health, safety, and environment related matters; - Assist the Executive Team in setting and evaluating health, safety, and environment performance to maintain compliance with regulatory and company requirements; - Create and review safety communications to verify that meaning full information is being provided to workers; - Develop and deliver health, safety, and environment education and training programs, in consultation with Executive Team and Operations Leadership; - Maintain a system of planned inspection of projects, equipment, materials and operations to determine the existence of and correct unsafe conditions and practices; - Accountable for incident management processes; - Verify subcontractors are in compliance with Dion’s safety policies andregulation (e.g. prequalification control, attend tool box meetings, siteorientation, safety meetings, etc.).

(terminal restructuring) - Negotiating the collective agreement in partnership with human resources; - Meeting with various employees following grievances, issues, specific requests, and drafting/issuing disciplinary measures and/or letters; - Implementing various OHS procedures, following up with the CNESST; supervising the administrative team, drivers, and mechanical/maintenance team; - Follow up on various files with clients (municipalities, Casino de Montréal, external parties), continuous service improvements, operational issues, special events; - Continuously update files used, disciplinary meetings, union meetings, union committee relations; - Plan events and operational updates, coordinate large-scale operations in the field, and conduct various investigations/inspections; - Create analysis files and assist the immediate supervisor in their duties; - Implement driver training on pre-departure inspections; implement training for new drivers; - Implementing an ongoing training program; - Managing the inventory of material resources and improving equipment for the purchase of new vehicles; - Negotiating contracts with various potential private clients and surrounding municipalities;

Canadian justice system, police ethics, the Criminal Code, road safety, and investigation and interrogation techniques. Develop your physical fitness and self-defense skills and improve your understanding of issues related to criminology, cultural diversity, and psychology in a police environment.

Crash investigation and analysis, Police investigation and interview ·

This program has been developed to comply with NFPA 1033 Professional Standard for Fire Investigator Qualifications and is based on NFPA 921 Guide for Fire and Explosion Investigations. It leads to a professional qualification certificate.

Support your peers in terms of their psychological needs; Discover prevention tools such as defusing, psychological and operational debriefings; Understand the differences between the reactions of responders who have been exposed to the same event; Discover the concept of resilience among emergency responders; Develop personal coping strategies to counter psychological impacts.