Jean Shumbusho

• Manage site overall production schedule and ensure timely delivery • Coordinating AMD/ZT Mi350 GPU new series acceleration effort • Driving site Rack Solution Direct Liquid Cooling (DLC) implementation •Coordinate new product transfer and new technology deployment • communicate overall site output to interested parties including, but not limited to customer facing team, and senior management • Manage escalations, drive actions, to ensure timely delivery of solution • Breakdown overall site production plan into daily executable departmental targets • Manage internal activities dependencies and ensure all stakeholders achieve their departmental goals. • Manage site validation & deployment of engineering changes without compromising site commitments to customer

• Manage Bi-weekly new hires orientation programs for the site • Manage, motivate, and inspire my team of trainers and training specialists to achieve their goals and departmental goals. •Serve as a corporate certified Lead Forward Program Trainer for topics (Cross-functional collaboration,Effective Communication, Problem solving and change management, etc) •Keep and maintain all training profiles using various Learning Management Systems •Confer with managers and supervisors to conduct Training Needs Analysis and revise the company training plan as required for execution •Managed validation and implementation of Training Management Module for a new salesforce powered electronic Quality Management System (eQMS). • Develop work instructions of how to use training management systems.

•Conduct Leadership classes to Supervisors, leads, and managers Coordinate new hires on-boarding trainings •Maintain business relation with management liaisons to ensure feedback on process and results on training are incorporated into the ongoing curriculum. • Ensure Training systems (Workday Learning and Training Tracking System) are always in compliance • Compile training progress and training completion gap report for senior management. • Manage training records to ensure that all licenses, certifications are renewed and mandatory trainings are complete. • Use Learning Management Software to administer trainings to the site-wide employees.

• Serve as an ongoing education and training resource to ensure all facility employees receive training needed to effectively complete their job. • Manage training curriculum for all employees of the Dallas Hub • Trained Over 500+ Employees during peak season in class sizes of 15-30 per session. • Ensure all package handlers are properly trained in a timely manner. • Provide training, coaching and guide managers on how to properly train. • Identify training gaps and work with facility management to address the gap. • Support the execution of the company’s overall training strategy. • Initiated Post-Training Survey process to assess training effectiveness and content retention after the orientation. • Train Package handlers how to use MySchedule App and help them in setting up the app. • Assist Ops managers in generating reports from business objects, TMs, and other Web-based applications.

•Ensured timely pick up of the customers package by using Business Objects package tracking system • Compiled lost and damage package report to ensure that customer complaints are addressed with accurate information. • Developed training material on QA essential procedures for new team members • Serves as frontline customer service rep, using web-based and handheld resources to resolve customer inquiries • Assists management with Business Control Self-Assessment audits by retrieving necessary data/files • Prioritize workflow maximizing package resolution & directly contributing to decrease of SQI 1 & 2+ day lates across the network • Ensured proper packages are loaded in proper trailer to ensure that Hazmat packages and air restricted packages are transported in compliance with DOT requirement • Served as a champion of Safety above all culture. • Scheduled arranged pick-ups on site.

• Participated in audits Risk Control Matrix development • Developed engagement plan • Conducted walkthroughs : Interviews, meetings, and discussions with Auditees. • Drafted audit findings by using 5 Cs (Criteria, condition, cause, consequence, and control measure) • Drafted audit reports to be used by audit project team lead. • Executed logistics department, warehouse-inventory audit and count. • Worked with IA Team in the execution of HR department audit : Payroll, reviewed contracts, bank statements and payments; The audit findings lead to the HR department’s processes improvement.

Alumni