Jean Bayaborda, PTRP

CPD Coordinate CPD programs, including registration management, data entry, participant queries, on-site support for accredited activities, attendance tracking, evaluation collection, faculty disclosures, and commercial support acknowledgment, ensuring DHP compliance. Maintain learning records in CloudCME, review and assist SPCs on new and renewal of CPD applications for submission to the CPD Committee and DHP, update forms, and prepare responses for DHP audits. Enhance and update CPD office guides and essential forms to support consistent adherence to DHP standards. LIBRARY Provide library helpdesk support, assisting patrons and health professionals with information retrieval, circulation, acquisitions, and finance-related tasks. MEO Assist the team in organizing and coordinating educational events, including Arab Board, OSCE, and MRCPCH exams, ensuring smooth execution and effective departmental communication.

Manage CPD program registrations, including data entry and responding to participant and provider queries. Maintain accurate learning records in CloudCME and ensure proper documentation for all activities. Provide on-site support for accredited CPD activities, including attendance tracking, evaluation collection, faculty disclosures, and commercial support acknowledgment, ensuring DHP compliance. Review and assist SPCs on new and renewal of CPD applications for submission to the CPD Committee and DHP. Prepare Joint Accreditation reports, ensuring adherence to accreditation standards and proper reporting. Update CPD forms and documentation, and prepare responses for DHP audits to ensure compliance.

Communicated with patrons via phone, in-person, and electronic channels to address routine and specialized library service inquiries. Assisted physicians and health professionals by retrieving research articles, citing references, and processing interlibrary loan (ILL) requests. Accessed and delivered information using print and electronic databases. Managed circulation processes using KOHA. Handled book acquisitions through GOBI and maintain accurate acquisition records. Assisted the Manager with finance tasks, including creating PRs, tracking POs, and updating subscription and book order records.

Efficiently managed administrative operations including calendars, electronic records, meeting organization, and minute-taking; maintained office supply levels through proactive stock monitoring and ordering; and provided comprehensive administrative and project support across multiple departments, including CMO, Library, Simulation, Infection Control, Quality, and JCI.

Supported Urology, General Pediatrics, and Rheumatology units by safely transferring patients to Radiology and clinic appointments, managing and restocking medical supplies, and preparing patient rooms to ensure cleanliness, readiness, and smooth clinical workflow.

Oversaw corporate client program success for global initiatives, ensuring client satisfaction, smooth event execution, and effective communication across departments as the primary project manager and client point of contact. Managed events from concept to completion, coordinating team members of varying experience, vendor partnerships, client budgets, and timelines. Supported sales and business development by assessing client needs, building strong relationships, preparing program proposals, assembling project status reports, and presenting services as a consultative representative of the organization. Managed projects, marketing, communications, sales, and events for over 100 clients, including ExxonMobil, TOTAL, MILAHA, CBQ, Ooredoo, and Vodafone. Delivered successful project execution from design brief to completion, ensuring high-quality outcomes and client satisfaction.

Contributed to the overall physical fitness of clients. Worked with other experts in the slimming team customizing client’s program and helped achieved desirable results and maintained necessary documentation.

Coordinated with all agents to support shipment and service activities, managed helpdesk and calls, processed invoices and cheques, and maintained organized records to ensure efficient logistics operations.

Managed daily logistics operations, served as the main contact for agents, handled helpdesk and telephone support, processed invoices and cheques, and ensured accurate documentation and smooth coordination across all logistics activities.