
doug cox
owner and consultant
About
Dynamic, innovative executive with consistent track record of success delivering enterprise-critical solutions to major industry-leading companies through IT operations management, client relationship development, technical project management, and strategic resource management focusing on key business drivers and novel approaches to technical solutions. Proven ability to deliver double-digit business growth developing and utilizing strategic business plan/execution methodologies. Visionary, strategic, and conceptual thinker able to generate new ideas and translate them into positive change. Articulate communicator with exceptional interpersonal skills to effectively lead and mobilize large, diverse groups to accomplish objectives and meet critical deadlines in fast-paced, high-growth, and diverse environment.
united states
richmond
information technology and services
cross functional team leadership, salesforce.com, project management, crm, integration, enterprise software, product marketing, document management, enterprise content management, program management, product management, operations management, solution architecture, agile methodologies, business process, variable data printing, sales management, print management, budgets, professional services, product launch, digital printing, customer communication, cloud applications, mobile applications, technology integration, sharepoint, social media, customer relations, budgeting, customer experience management, enterprise portals, business workflows, training delivery, channel strategy, content strategy, content writing, digital archiving, crm integration, hp exstream, isis papyrus, data modeling, microsoft crm, social crm, mobile technology, integration architecture, enterprise integration, pmi trained, virtualization
Experience

independent consultant
green zebra grocery
Providing business consulting to various industries, with a focus on print/mail and business document solutions.

vice president
belwo inc
Member of the BelWo leadership team supporting the company’s vision and strategy for growth. Doug's responsibilities include growing BelWo’s custom solution development capabilities and managed services, as well as strategic resource management.

enterprise business development
gmc software technology
Responsible for go-to-market strategies and execution to support double-digit growth in new vertical market segments in North America. Specific focus on banking, insurance and utilities market segments. Deliver a broad range of achievements including product technology roadmap, market positioning, competitive analysis, sales and professional service enablement and executive-level communications.

strategic development
fiserv
Strategic application development, including the design and delivery of a services-oriented architecture to support a broad array of document output solutions.

vice president ebusiness strategy
fiserv output solutions
Direct eBusiness strategy, re-engineering applications and data to deliver client-focused, business process integration, improved user interface capabilities, and rapid time-to-market. Focus on customer needs, business transaction strategy, and aggressive ROI opportunities.

vice president product development
fiserv output solutions
Managed new product development encompassing development and implementation of cross-departmental product and software development process including cultural enhancements focused on business growth through innovation. Led effort to deliver powerful and standardized Web-based solutions to clients, allowing interaction and customization of client processing systems.

vice president healthcare business unit
fiserv output solutions
Focused primarily on ID card and check/EOB fulfillment. Executive contact for 10 major, 10 mid-sized, and numerous small health care clients.

vice president corporate implementations
fiserv output solutions
Directed project management team encompassing 22 analysts across three sites, managing all custom IT installations with no incumbents. Developed and implemented industry-specific project management methodologies across locations.

various
exxon chemical

vice president worldwide product marketing
gmc software technology
Global responsibility for product marketing, strategic roadmap, and product development process improvement for the worldwide GMC Software Technology organization.

general manager and president - north america
gmc software technology
Responsible for the GMC Software Technology North America sales, service, customer care and professional service organizations. Focus on strategic growth objectives through improved customer care, continued growth of mature markets and new penetration in vertical markets, and sustainable organizational alignment.

owner and consultant
cox strategic consulting
Cox Strategic Consulting focuses on helping small and medium-sized organizations achieve real, bottom-line results from their investment in customer-facing information technology. We bring decades of real-world experience to the table in addressing technology strategic and tactical issues. We strive to build long-lasting and mutually beneficial relationships that bring real value to your business.

chief strategy officer
elixir technologies
Elixir provides technology and services that help organizations improve communications to their members and customers by streamlining processes and reducing operational costs. Founded in 1985, we have consistently provided state-of-the-art technology for creating and delivering correspondence. Today we continue that standard with Tango, a collaborative Cloud-based platform used by business teams to generate customer communications. Tango is designed specifically to handle the strict requirements related to the content, data, and documents that highly regulated industries must follow. Healthcare payers, property and casualty insurance, and life and annuities insurance are among the industries we serve. We are a company of diverse people who value human relationships. Our mission is to improve people's lives in the way we do business, delivering value to customers through technology.Elixir is a global company with offices in Asia, Europe, the Middle East and headquarters in the United States
Education
stephen f. austin state university
accounting
texas a&m university
business
doug cox's Contact Information
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