james coder

* Maximizing order fulfillment, including working with accounts for pre-ship approvals, style substitutions, and order extension approvals * Work directly closely with Sales Representatives and Sales Management to ensure SAP contracts are entered and processed without errors * Process EDI orders and confirm all materials and quantities match existing contracts * Resolve all EDI errors while working directly with EDI Support Team; enter manual SAP orders as necessary * Utilize Sales Force for approval tracking of order discounts, order cancellations, and issuing return authorizations * Work directly with Production to ensure all contract quantities are entered on time for seasonal buys; organize and submit order forms for special ticketing to factories * Providing excellent customer service within the Canadian marketplace while working specifically with the Canada Sales Operations Majors Team; Sales Operations Coordinator for the 2 largest Canadian accounts, Sport Chek International and Town Shoes Limited

* Front desk sales * Reservations and initial party planning * Mechanics assistant

* Responsible for reorganization of warehouse inventory system * Created system for cleaning, numbering, photographing and storing inventory * Profit and loss bookkeeping * Made company profitable within first 2 months of employment

* Prepared monthly reports of inventory movement * Analyzed and prepared quarterly profit and loss statements * Created PowerPoint presentations of seasonal products for clients * Coordinated material delivery * Coordinated product shipments

* Generate at-once and reorder opportunities within the "Family Channel" (footwear) * Create detailed reports of current and future orders * Create, modify and maintain product detail/line sheets * Organize client meetings and product showings * Coordinate sample distribution with fellow reps and accounts

* Assist with and resolve a range of customer issues * Generate and facilitate online and phone orders * Manage live customer service chat * Fraud prevention and investigation * Processing of returns and exchanges

Worked with a team of interns to organize town hall meetings for City Councilman Carl Demaio. -Answered phone calls and handled polling of local citizens.

* Data mine internal and external quality results, sales, and operational data in an effort to improve * efficiency and the overall consumer experience * Create and service product demand * Collect service metrics data * Check website for functionality and accuracy * Summarize data into weekly, monthly and quarterly reports

* Responsible for domestic transportation and international exportation of over 600 cars annually * Coordinated domestic and international inventory in conjunction with Taiwanese partners * Acted as liaison with customs office * Collaborated to created remote inventory system used by Bayside Motors and their Taiwanese partners * Coordinated all required travel and related expenses * Manage general office functions * Prepared monthly reports of inventory movement

* Sales Associate at Hurley at Orange * Managed H2O booth for Ben Edwards at The Hurley Pro (Sept) including shipping of all materials and resources to event * Managed Hurley Printing Press pop up store (Aug – Sept) * Assisted in H2O Booth for Hurley/Switchfoot Bro Am (July)

* Retail sales, customer service, highest volume store in the South-West region * Bi-weekly inventory control and auditing * Conducted training seminars on use of Apple products

* Process EDI orders and confirm all materials and quantities match existing contracts * Resolve all EDI errors while working directly with EDI Support Team; enter manual SAP orders as necessary * Maximizing order fulfillment, including working with accounts for pre-ship approvals, style substitutions, and order extension approvals * Work directly closely with Sales Representatives and Sales Management to ensure SAP contracts are entered and processed without errors

International Security Conflict and Resolution

Political Science with an emphasis in International Relations

Activities and Societies: Football and Basketball

Political Science with Emphasis in International Relations Activities and Societies: Rugby Team, College Republicans