jay berry

jay berry

senior sales manager at showtime networks inc

About

Team-focused management professional with over 20 years of Call Center leadership managing inbound and outbound hubs serving the telecommunications, MSO and retail enterprises. Demonstrated ability to build, grow and manage an operation. Develops teams that are motivated and equipped with product knowledge, procedures and operational structure to achieve excellence in quality and business goals. Specialties: Contact Center/Call Center Operations, Customer Service, Technical Support, Tele-Sales, Customer Retention, Customer Relations, Affiliate Relations, Vendor Relations, Project Management

Country

united states

City

denver

Industry

telecommunications

Skill

telecommunications, management, leadership, sales, customer retention, customer service, call center, call centers, customer experience, retail, team leadership, customer satisfaction, team building, human resources, project management, account management

Experience

adelphia/century communications

customer care supervisor

adelphia/century communications

1998-4 - 2003-8 · 5 yrs 5 mos
showtime networks inc.

sales manager

showtime networks inc.

2008-4 - 2012-4 · 4 yrs 1 mo
time warner cable

call center manager

time warner cable

2006-8 - 2007-11 · 1 yr 4 mos
adelphi group

call center manager

adelphi group

2003-8 - 2006-8 · 3 yrs 1 mo
matrix

outbound sales supervisor

matrix

1996-4 - 1998-4 · 2 yrs 1 mo

Sales Supervisor/Trainer/Sales Development Specialist

verizon business

telemarketing sales professional

verizon business

1992-1 - 1996-3 · 4 yrs 3 mos
showtime networks inc.

senior sales manager at showtime networks inc

showtime networks inc.

2012-4 - Present · 14 yrs 6 mos

jay berry's Contact Information

Email

******@***.com

Phone

(**) *** ****

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