Jayson Santos

• Whilst employed by the Trust I was responsible for the system management of all HR systems which control all workforce information and staff flows (staff joiners, leavers, staff changes) and impacts on financial budgetary reporting across the Trust • Responsible for workforce planning / succession planning systems and facilitating the development of Trust workforce plans to meet local and national service improvement plans • Managed projects and staff involved in workforce information and advised other staff in maintaining HR software systems • Accountable for the project implementation and longer term strategic development of the all HR related software systems to modernise and transform HR and management practice • Regularly contributed on business planning and change management processes and effectively developed and implement HR systems and information strategy • Extracted and interpreted data from Oracle HCM and other system to produce monthly, quarterly and yearly dashboard reports for the Board, Service Managers and HR Business Partner with key trend analysis Main Achievements: • Successfully merged three NHS Trust Oracle HRMS to a single Oracle HRMS as Project Manager • Designed and successfully implemented electronic forms with automated workflows and KPI / SLA monitoring report using Microsoft InfoPath and Microsoft Office SharePoint Server • Designed and successfully implemented a recruitment activity monitoring system to measure KPI/SLA for HR, Finance and Service managers which dramatically reduced the report preparation time from 2 weeks to 5 minutes • Introduced a new way for Service Managers, HR Business Partners and Directors access management information by creating a tool where they can run reports that will help them manage their KPI's.

• Managed, led and motivated a team of 8 permanent and 5 temporary staff (1 payroll officer, 1 workforce planning analyst and 6 recruitment officers) • Responsible for the HR function of workforce planning and information, which includes responsibility for workforce information systems and for the development, production and dissemination of a range of statistical / workforce information across the Trust • Responsible for the project implementation and longer term strategic development of the all HR related software systems to modernise and transform HR and management practice Main Achievements: • Successfully implemented Oracle HRMS for Tower Hamlets Primary Care as Project Manager • Successfully implemented ESR extended functionalities, including Oracle Learning Management (OLM), Manager Self Service and iRecruitment • Led and managed the implementation of ‘Agenda for Change’, which is the biggest pay modernisation initiative in the public sector • Introduced a standardised management information framework, providing the Trust's Board, Directors, HR Business Partners and Service Managers with accurate and up to date workforce KPI’s using RAG ratings, trend and data analysis and interpretation to effectively managed workforce and resources • Lead the transfer of 3,500 staff when Tower Hamlets Primary Care Trust (PCT) merged with the East London cluster and Barts and The London NHS Trust. Ensured that the transfer complied with Business Transfer Agreement (BTA) and Transfer of Undertakings Protection of Employment (TUPE) arrangements.

• Provided Board with performance reports (including sales, collections and marketing initiatives) on a monthly and quarterly basis and conducted training for all new staff • Issued the sales and marketing departments with performance reports (including volume of sales and associated commissions along with highlights of the marketing initiative that generated sales) on a monthly and quarterly basis. Main Achievements: • Successfully implemented ‘D-Developer’, a single Oracle System to fully integrate sales, finance, payroll and HR departmental functions and streamline business-critical processes • Integrated D-Developer with the payment collection system to provide accurate and real-time information, customer billing statements and payment receipts. • Created and introduced accounts receivable ageing and collection process, resulting in reduction of around 76% of bad debts.