jay himes

senior technical lead for analytics and decision support

About

19 years of custom software development experience 18 years of database query and design experience 18 years of experience with higher education business processes 18 years of technical experience with a wide array of platforms and systems 18 years of experience streamlining and automating student administrative services 12 years of experience with financial aid regulatory compliance 10 years of management experience

Country

united states

City

monroe

Industry

higher education

Skill

sql, microsoft sql server, oracle, public speaking, higher education, business analysis, leadership, pl/sql, microsoft office, access, business process, java, db2, integration, programming, leadership development, microsoft excel, training, customer service, management, higher education policy, asp, coldfusion, oracle sql, business intelligence, student financial aid, ellucian banner, saig, xml, edi, soap, json, bizflow, powershell

Experience

senior business process specialist for financial aid

liberty university

2004-1 - 2013-1 · 9 yrs 1 mo

software developer

liberty university

2003-1 - 2004-1 · 1 yr 1 mo

* Create custom software to support business processes: * ISIR processing software * Financial Aid packaging * SAP evaluation * Payment plan processing * FISAP report * Work with end users to evaluate development needs and priorities * Provide training and documentation for custom software * Create and maintain database structure and functionality * Create requirements for software projects * Prepare security recommendations and requirements * Provide top level support for custom and off-the-shelf applications

student information system administrator

liberty university

1999-1 - 2003-1 · 4 yrs 1 mo

* Finish implementation of Jenzabar’s student information system * Size database platforms including Iseries (AS/400) and MS SQL Server * Provide system level support for SIS (ERP) applications * Setup and maintain system security * Diagnose and repair hardware and software problems * Setup and test backup operations * Manage upgrades of key systems * Design physical layouts of server rooms and cabling runs * Assist with rollout of 5,000 node network infrastructure * Interface with vendors for hardware, software, and outsourcing * Assist with the implementation of the Blackboard LMS

helpdesk and facilities supervisor

1998-1 - 1999-1 · 1 yr 1 mo

* Provide help desk support * Manage lab personnel * Tutor students; C++, COBOL, VB

senior technical lead for analytics and decision support

liberty university

2013-1 - Present · 13 yrs 9 mos

* Provide top level support for all business process specialists * Provide SQL tuning support for analysts and report writers on Oracle * Provide both domain knowledge and a reference design for a data warehouse * Built an ETL generation tool for fact/dimension instantiation * Assist with the creation of training for technical liaisons * Provide support and technical direction for high level initiatives * Dual degree programs * Medical School * MOOC (Massive, Open, Online Course) * Data Warehouse * Advise business units considering technology decisions * Build high level financial reports, with underlying data structure * Manage a “virtual” team of embedded technology specialists * Serve on IT Steering Committee * Provide development and architecture support for analyst developed Oracle APEX applications