Jayde Ngo

• Helped develop pod of over 3 recruiters and maintained over 30 contract employees on assignment. • Worked in weekly sprint Agile environment to deliver quality resources and deliverables for client requirements. • Conducted scrum team’s story cards through every Agile weekly sprint via Trello and Salesforce • Recruited and placed IT consultants at client sites around NY, NY such as M&T Bank, HSBC Bank, Bank of America, JPMC, AMEX, Wells Fargo, Fidelity, MSK, NY Health and Hospitals, Morgan Stanley • Recruited on software developers, engineers, data engineers, project managers, business analysts and testers • Assisted in developing new recruiter development curriculum. • Set and attend client meetings to understand business drivers, project initiatives, gaps in achieving initiatives, and opportunities to deploy potential TEKsystems’ solutions. • Worked with clients throughout project lifecycle to co-manage resources onsite, ensure quality of work delivered and assist in offboarding. • Utilized Salesforce CRM to track customers/candidates and create customer profiles as well as manage daily tasks, document meetings and follow-up on customer leads

• Developed customer relationships • Kept up to date client books with personal KPI’s and goals • Trained newly hired staff on company techniques and standards • Accomplished and exceeded weekly goals • Sold multiple high valued merchandise in numerous sales • Organized store and kept store up to visual standards • Familiarized with product and company knowledge

• Performed high valued transactions on the store POS • Ensured customer satisfaction following sale • Handled different and large number of product • Trained new cashiers on store’s POS • Kept up to date with store sales and product price points