jayachandran ramakrishnan

international service director

About

Professional with a passion for processes, people and technology. always yearning to learn and willing to adapt. I have experience of working across many industries and countries, Working with a multicultural mix of people and matrix environment is something I thrive in.... Specialties: ITIL, BCP, SOX, Service Management, SLA, Program Management, Project Management, I am also an certified ITIL Managers Level (RED BADGE), PMP and CISSP Certified.

Country

united kingdom

City

london

Industry

information technology and services

Skill

itil, it strategy, program management, service management, management, vendor management, risk management, it audit, pmp, information technology, infrastructure, project management, enterprise software, leadership, it service management, service delivery, business continuity planning, internal audit, disaster recovery, integration, enterprise architecture, it operations, business continuity, software development, microsoft exchange, governance

Experience

cis

microland limited

1997-3 - 2001-10 · 4 yrs 8 mos

IT Strategy, Software Development, Service Management, Infrastructure Management.

executive director

goldman sachs

2006-3 - 2014-3 · 8 yrs 1 mo

Management Controls Division, responsible for IT Audits focusing on enterprise technology infrastructure and risk management.

responsabile information technology group

sti s.p.a

2001-10 - 2004-1 · 2 yrs 4 mos

* As Head of IT in STI Spa I was responsible for managing a group of 14 people. I headed up the application development and infrastructure services for the organization. Whilst in STI I was instrumental in implementing: * MPLS across all branches * VOIP based on Cisco Call Manager * Document Management * Migration to Windows 2000 & Exchange 2000 * Citrix Presentation Server * and initiating of Offshoring of software development to India