Jayasree Ramakrishnan

- Maintained relationships with key accounts, ensuring customer satisfaction and retention. - Identified new business opportunities within the portfolio of accounts and generated sales leads to achieve revenue targets. - Built and managed a sales pipeline, including forecasting and reporting on sales metrics. - Maximized customer lifetime value by identifying and pursuing cross-selling and up-selling opportunities. - Mentored a team of Account Managers, providing guidance and support to help them achieve their targets. - Worked closely with cross-functional teams, including product, marketing, and customer success, to ensure customer needs are met and exceeded. - Collaborated with customers to understand their business needs and provide solutions that meet their requirements.

- Qualified and prospected inbound leads generated by the lead generation team. - Converted trial prospects to paid customers through enthusiastic customer engagement. - Took individual targets and generated new revenue. - Collaborated with other appropriate internal teams and represented the customers to solve their business requirements. - Worked with various internal stakeholders and achieved team targets.