Jayant Jawla

During my Summer Internship Program I gained hands-on exposure to corporate communication, outreach, and professional development activities. My role involved connecting with potential participants through telephonic communication and explaining the purpose and value of various initiatives conducted by the organization. This experience helped me strengthen my communication skills and develop confidence in interacting with diverse individuals. I was also involved in conducting and assisting in a resume building workshop where I contributed to preparing and presenting key concepts related to professional profile development. This allowed me to understand how to guide individuals in improving their resumes and presenting their skills effectively. As part of my field exposure I visited the National Association for the Blind in RK Puram where I participated in on-ground activities and observed how social initiatives are implemented at the grassroots level. This experience helped me develop a deeper understanding of social responsibility and community engagement. Overall the internship helped me enhance my interpersonal skills professional communication and teamwork while gaining practical exposure to real world organizational activities.

Worked as a Senior Associate – Sales Consultant at Policybazaar, where I was responsible for guiding customers through insurance product selections and ensuring high-quality post-sale support. Key KRAs & KPAs: Achieving monthly sales targets across health and life insurance verticals Handling end-to-end customer queries and providing tailored policy recommendations Maintaining high conversion rates and customer satisfaction scores Coordinating with underwriting and operations teams for smooth policy issuance This role strengthened my consultative sales approach and client relationship management skills in a fast-paced fintech environment.

Key Responsibilities (KRAs): Managed end-to-end customer onboarding and documentation processes for insurance products. Assisted clients in understanding policy features, terms, and claim procedures, ensuring transparency and customer satisfaction. Coordinated with cross-functional teams for smooth policy issuance and timely service delivery. Handled back-office operations, policy renewals, and follow-ups for lead conversions. Ensured adherence to compliance, regulatory standards, and internal quality benchmarks. Key Performance Areas (KPAs): Achieved monthly targets for policy issuance and customer retention. Maintained a high level of accuracy in data entry and documentation. Received positive feedback from clients for prompt service and clear communication. Contributed to reducing turnaround time in policy processing and service resolution.

KRA- •Probing the Client •Doing the mapping part for them to get the best university accourding to their requirements •Scheduling virtual meets with the decision makers • Delivering a PPT over the University & the course • Making arrangements with the finance team for any assistance in loan part • Helping them out with the english proficiency test prepration

My Job was basically engagement with the sports authorities of the ongoing championship event & providing all the necessary& filtered details to the PR higher authority, maintaining a spreadsheet & excle sheet for all the media coverages regarding the event also selecting & filtering the photographs of the event for the official social handles post's.

A football tournament being held by Reliance Foundation Youth Sports my work is currently calling the Schools & Universities & getting their institute registration form's then uploading the forms on the RFYS site also maintaining a excel sheet of all the data collected till date & updating the daily report on a google spreadsheet form.

• Learning basic work of finance & Accounting department • Learned about different SOPs of finance department • Did a project on "Ration Analysis" of the company on the basis of pervious 4 years data.

Worked for a sports organization Sports for all (SFA) as an intern in their digital team and on their registration desk. My job was to manage their database of athlete, which was to make sure that the data about the athlete uploaded timely and with accuracy, as well as reporting any error that occurred. Other than that, my Job on registration Desk was to do the registration of the athletes on the organization’s site, editing and recorrecting that data if any error occurred.

Currently pursuing a full-time PGDM with a strong foundation in core management areas such as Marketing, Finance, Operations, and Strategy. The program emphasizes experiential learning through case studies, live projects, industry interactions, and skill-building workshops. Engaged in various academic and co-curricular initiatives aimed at developing leadership, analytical thinking, and a holistic understanding of the business environment.

Completed a comprehensive undergraduate program with a specialization in Finance, covering key subjects such as Financial Management, Investment Analysis, Banking, Accounting, and Business Economics. The program focused on building a strong foundation in business principles, quantitative analysis, and financial decision-making, supported by practical exposure through case studies, presentations, and project work.