Jaya Agaser

-Led the end‑to‑end recruitment lifecycle from sourcing to onboarding across corporate, niche, and high‑volume retail roles, ensuring timely hiring aligned with business and expansion needs while supporting employer branding initiatives. Oversaw and managed external recruitment firms and manpower agencies, supporting senior‑level and specialized hiring requirements and ensuring service quality, compliance, and effective workforce delivery. -Acted as a key HR point of contact for internal and external stakeholders, providing regular hiring updates, and coordinating workforce requirements -Oversaw the HR administration, including maintenance of accurate 201 files, probationary documentation, corporate account creation, and coordination of employee asset requests. -Drove employer branding initiatives, including campus recruitment activities, strengthening talent pipelines and brand presence across academic institutions. -Supported and coordinated employee engagement activities and company events, contributing to a positive workplace culture and employee experience.

- End-to-End process of recruitment (Sourcing to Onboarding) including department orientation management for new hires - Maintaining 201 files, requesting of corporate account creation, and managing stakeholders. - Acted as point contact for the south sites, well-versed in full cycle recruiting of Operations and Support Requirements. - Managed the training and supervision of new hires and seasonal support staff, ensuring daily reports were completed accurately and on time.

- Handled end-to-end recruitment of operations and support employees and administering screening examination for nationwide recruitment (Luzon to Mindanao) - Handled payroll and benefits endorsement - POC for engagement activities, handled full cycle activities from planning, budget management and execution.

Handled end-to-end recruitment of operations and support employees (from sourcing to offboarding) Compiled payroll data of 700+ employees in preparation for processing on a bi-monthly basis, including but not limited to employee incentives, adjustments, deductions, bonuses, perks, and other records. Updated payroll system as needed, involving but not limited to salary adjustments, holidays, team movements and attendance management. Handled complaints, settle disputes, and resolve grievances related to payroll matters.

One of the core members of the team tasked to do volume hiring recruitment for the top BPO companies in the Philippines while maintaining a healthy pipeline of candidates along with their assessment and client endorsements & management.