Jay Piontek

Key Responsibilities: Prospect and convert high-volume shippers through outbound sales strategies, lead follow-up, and targeted outreach. Build and maintain strong client relationships by providing responsive communication, tailored pricing, and reliable service coordination. Collaborate with carrier partners to secure competitive rates and capacity for time-sensitive shipments. Oversee shipment execution from quoting to delivery, proactively tracking loads and resolving any service issues. Leverage CRM and TMS platforms to manage pipeline, streamline quoting, and optimize operational workflows. Identify opportunities for account growth through upselling mode options, expanding lanes, and offering strategic logistics insights.

Spearhead the marketing department for CRN Silicone by collaborating closely with the President and Operations Manager in a contractual capacity. • Developed marketing materials, including brochures, presentations, and digital content. Created logos and visual assets that reflected the company’s brand identity. • Conducted thorough market research to identify trends, customer preferences, and competitive insights. Prepared insightful reports to guide decision-making. • Managed and optimized the inventory of sales collateral, ensuring all materials were current, well-organized, and easily accessible to support the operations team's efforts.

Provide guests with outstanding customer service and assistance being the first point of contact. Create a welcoming and positive atmosphere within the community for all guests and members. • Coordinated various aspects of events, including logistics, vendor communication, and attendee engagement, ensuring seamless execution and positive participant experiences. • Assisted in marketing initiatives by contributing to content creation via graphic design tools such as Canva. • Spearheaded brainstorming sessions to enhance social media presence. • Managed and optimized the inventory of sales collateral, ensuring all materials were current, well-organized, and easily accessible to support the operations team's efforts.

Deliver exceptional services to customers to enhance their shopping experience. Maintain marketing displays, inventory, and promotional items in the store which welcomes thousands of customers each week. • Cultivated strong customer relationships by leveraging in-depth YETI product knowledge to recommend tailored solutions, driving customer satisfaction and loyalty. • Consistently achieved daily sales goals and collaborated with team members to meet and exceed key performance indicators (KPIs). • Designed and maintained visually appealing marketing displays, ensuring a clean and inviting store layout that maximized sales opportunities. • Increased revenue by effectively upselling and recommending accessories to complement customer purchases.