Jay He
Product Manager @ Hymson USA
About
I am a bilingual engineering and manufacturing professional with hands-on experience in lithium battery manufacturing equipment, industrial automation, technical project execution, and cross-functional collaboration between U.S. and Chinese teams.My background combines field engineering, customer-facing technical support, manufacturing operations, and product coordination across battery production and industrial automation environments.I specialize in bridging communication gaps between engineering teams, customers, and manufacturing operations while helping translate technical requirements into practical solutions that improve project execution and operational efficiency.Areas of interest:• Industrial Automation• Smart Manufacturing• Battery Manufacturing• Technical Product Management• Solutions Engineering• Manufacturing Program Management• Industrial AI & Digital ManufacturingFluent in English, Mandarin, and Cantonese.
United States
Necedah
Machinery
Product Management, Solutions Engineering, Lean Manufacturing, Smart Manufacturing, Electro-mechanical Troubleshooting, Mechanical Troubleshooting, Root Cause Analysis, Continuous Improvement, Cross-functional Collaborations, Cross-team Collaboration, Technical Support, Battery Manufacturing, Manufacturing Operations, Industrial Automation, Project Management, Equipment Maintenance, Lithium Batteries, Production Part Approval Process (PPAP), Lithium-ion Batteries, Commissioning Engineers
Experience

Commissioning Engineer
San Francisco, California, United States
As a commissioning engineer for lithium battery equipment suppliers, I am responsible for the installation, commissioning, and optimization of equipment at customer sites, ensuring stable and efficient operation. I am proficient in electrical and mechanical commissioning techniques, capable of quickly identifying and resolving issues, and fine-tuning equipment parameters to enhance efficiency. I work closely with clients and teams to provide technical support and training, while also staying updated on industry advancements to continually improve equipment and assist clients in boosting production efficiency.

Mechanical Design
Pewaukee, Wisconsin, United States
Problem-solving with the senior engineers for a better solution of the Automation Polisher design Utilized CAD modeling skills to improve the assembly process, resulting in a 10% time-saving Tested the performance of equipment, and components of the Automation Polisher Checked design compliance with product specification, ensuring the best workflow and less rework for the assembly, reduced the time of assembly process Operated CNC machines to facilitate precision manufacturing of machine components, thereby enhancing the assembly team's manufacturing process for improved machine construction Hands-on work in fabrication, testing, welding, heat treats, drilling, and tap, assembly

Customer Service
Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction Collaborated closely with other departments to meet guest needs and provide the best possible experience Processed guest payments and provide accurate change Supported team members by offering constructive feedback and coaching as needed. Maintained up-to-date knowledge of products and services offered. Reviewed upcoming events and planned for expected challenges.

Manufacturing Engineering Intern
Shirley, New York, United States
Provide assistance in the process of laminations, heat-treating, and insulations with the aim of accelerating manufacturing throughput, thereby ensuring timely order fulfillment Oversee the coordination of shipments with the sales team, optimizing workflow efficiencies on both ends while ensuring clear communication to minimize production errors Participate in weekly meetings with the factory workers, making sure we are on the same page of work Explored CNC machine for hole drilling on the heat-treated glass, learned the process of the CNC machine
Jay He's Contact Information
Phone
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