Javier Cárcamo Jara

International Business Engineer, with more than 13 years of experience in international logistics, achieving handling in commercial, customer service, operations and general management areas, working together both locally and through the global network. Ability to raise business needs and process mapping, which are applicable to implement new procedures in the organization, among these, the creation of Telesales teams, Back Office (Customer Service) and integration structure between customer service with operations and air and maritime product. Personnel and budget management. In addition to commercial strategies focused on leading and generating increased productivity and income for companies. Excellent management of soft skills in managing direct reporting teams and with internal and external clients, developing and delivering constant feedback in order to seek continuous improvement. Ability to manage and analyze productivity and profitability indicators in the commercial area and in the air product. Management of commercial relationships with clients, generating relationships of trust and in search of loyalty that permit being a business partner for our clients.