Javid Brown

As General Manager of the Columbia Icefield collection which comprises of a very diverse business mix and a complex operation being in a remote location, I oversee the: - Columbia Icefield Glacier Adventure - Columbia Icefield Skywalk - Columbia Icefield Ice Odyssey - Glacier View Lodge (32 high end rooms) (2025 Trip Advisor Travelers' Choice Award) - F&B Operations- Altitude Restaurant, Chalet Restaurant and Starbucks - Retail Operations - Transportation Operations- 21 'Ice Explorers' specialized busses, 4 Ice Odysseys, 17 Coach buses and 2 mini buses In addition to our guest operations, there is also a vibrant "Heart Of House" operation that caters to the over 250 employees who all live on site: - The Ice Palace (154 room staff accommodation) - Global Restaurant (Offers breakfast, lunch and dinner plus 24hour snack bar for team members) - 24 hours emergency services - Being a remote location all power supply is managed internally, we manage our own water source and treatment plant. Managing this operation located in a UNESCO World Heritage Site and being responsible along with the team for sharing one of the world's most accessible glaciers with our guests, we are committed to the concept of "Promise to place". Our number 1 responsibility is ensuring we respect and protect the environment in which we operate while offering awe-inspiring adventures and creating memorable employee experiences.

Managing the Province of New Brunswick's number one Tourism attraction with over 300 thousand visitors seasonally. At Hopewell Rocks there is an eclectic team of over 180 employees. I am responsible for all decisions related to day-to-day operations, budgeting, revenue management and generation, stakeholder relations, travel partnerships and capital planning. During my tenure we saw year over year revenue growth, attendance growth and decrease in operational expenses. There were several notable updates to the park: - Taste The Tides Fine Dining Experience - New Entrance - Construction of 8 new gender neutral washrooms - New entrance gate - Revamped F&B operations- full service offering - Expanded games areas - Added 6 new electric shuttles In addition to these and other improvements we also saw a stable team with very low attrition. We were nominated in the category of Innovator of the year 2024- Tourism Industry of Canada.

Handling customer escalations, transaction approvals, approving exception cases and offering management support.

Guest Services, revenue management, staff relations, inventory management and food and beverage manement.

Sustainable Tourism Management

Responsible for all operational decisions on resort, 433 rooms, 7 restaurants, 8 bars, Waterpark and over 600 employees.

Responsible for all operational decisions on resort. 234 rooms, 6 restaurants, 5 bars and over 460 employees.

Responsible for all operational decisions for the butler village and the beach club at Sandals Ocho Rios- 528 rooms, 102 pools, 16 restaurants, 11 bars, speak easy bars and over 1000 employees.

Operational responsibility for entire resort- Sandals Negril, 224 rooms, 7 restaurants, 4 bars and over 400 employees.

Responsible for all HR and Training departments across 4 resorts- Sandals Negril, Beaches Negril, Sandals Southcoast and Grand Pineapple Negril, over 1200 employees.