Jatinder Singh

Started with Ludhiana where role was to generate sustainable, growing portfolio of Personal Lines (Motor, Home and PLUS) across Punjab, Himachal and Chandigarh. Managed Underwriting, Distribution, Audits and Expense Management for Personal Lines Products. Moved to Delhi handling bigger geography (entire North) being Profit Center for Personal Lines. Later moved to Mumbai, Corporate Office supporting Topline for Pan India Motor Business.

Responsible for a team of Unit Sales Managers and Sales Officers dedicated to developing business in general insurance sector for the organization by acquisition of new customers through direct selling activities and through renewals. Responsible for business accruing from Motor, Health, Travel and other insurance plans at Ludhiana. To help Unit Managers in developing and maintaining a team of Sales Officers under them. Responsible for generating revenue and profit for the organization through adherence of company's underwriting policies and keeping the Productivity Right. Responsible for imparting training and guidance on organization's products, services and policies to Sales Officers, and to other members of DST. Key achievements: Performed excellently in First 4 months at NCR, and got role of Location Head of DST for Ludhiana. Joined Ludhiana Location at a time when there was a big slump in the business, and increased the business volumes to the expected levels. Recruited and trained a fresh new team in a span of 2 months. Crossed the 10 Lac benchmark in 3rd Straight month at the new Location, left at a stage of growing by 50% month on month and with a healthy claims ratio. Organization

Handling Collection Agencies and keeping the delinquency levels of the location as low as possible. Demonstrated abilities in controlling cost of collections, and developing relationships with the different channels for bringing efficiencies in lending process and meeting with corporate goals. Getting new agencies on board. Recruiting, training and motivating the team. Giving monthly targets to teams and monitoring the same on weekly basis. Visiting the Branches with sales team for monitoring lending process and working upon improving the portfolio quality and reducing the NPA’s. Key Achievements: Performed consistently against the targets. Got Achiever's Award for consistent performance in Q4' 2006. Reduced MUMBAI (61-90) delinquency to all time low in Q1’2007. Streamlined the process and reduced cost of collection by 5%.

Buying Behavior and Risk Appetite of Consumers in Insurance Industry Responsibilities: Market Research for formulation of sales and marketing plan. Direct Selling and Brand and Sales Promotional Activities. Research and subsequent segmentation of ING's existing customers. Analysis of quality of services of the company through market survey.