jaspreet brar

* Accurately calculated shipping rates for customers based on distance, location, and equipment availability * Effectively negotiated prices with carriers to optimize profit margin without compromising service * Efficiently contacted carriers to schedule pickup/delivery of loads * Created and dispatched load tenders to carriers to ensure high level of business productivity * Vigilantly tracked and traced loads to ensure prompt pickup and delivery * Mediated and rescheduled appointments to ensure customer is promptly notified, consistently satisfied and ultimately receives excellent products and service

* Responsible for training new employees regarding job duties, compliance with FedEx policies, and procedures including quality assurance, package tracking systems, hazardous materials, and dock safety. * Assisted management with supervision of day-to-day operations * Presented pertinent information based on work place progress reports during meetings * Recorded and presented data on training programs to management which included solutions to increase productivity and overall company profit

* Plan, organize, staff, direct and control the day-to-day operations of the facility * Understand and implement all contractual operating agreements effectively * Ensure all information within a facility is collected, stored and reported accurately to head office using administrative processes put in place * Responsible for training new employees regarding job duties, compliance with FedEx policies, and procedures including quality assurance, package tracking systems, hazardous materials, and dock safety. * Analyze operational performance and determine opportunities for improvement of key metrics and action plans for best results * Investigate, resolve and/or escalate customer service issues, as appropriate. Ensure facility-wide service goals are met

* Analytically reviewed the accuracy and completion of real estate contracts before approving agents to submit * Ensured lawyers received all documents with conditions fulfilled accurately and on time * Prepared commission, income and expense statement reports for stakeholders * Managed and sustained healthy business relationships between stakeholders involved; transaction lawyer, agent, buyer, seller, broker and sometimes lenders

* Efficiently organized packages based on region * Due to refined skills and effective leadership, granted authority to lead employees in manager’s absence * Presented pertinent information during employee meetings * Conducted training program for new employees

* Knowledgably assisted clientele in determining hardware and software computer needs * Demonstrated excellent communication skills by working with numerous individuals of diverse backgrounds * Consistently provided professional customer service, resulting in repeat business from satisfied customers * Trained new sales representatives * Critically interpreted data to prepare weekly sales reports