Jason S. Phillips, M.A.

Advise students on their STEM program of study, graduation requirements and college policies. Discuss 30+ STEM programs, to prospective students and General Studies students. Manage and monitor a caseload of 200-250 STEM students using ARIES Early Alert system. Conduct career exploration activities with high school and STCC students. Refer students to appropriate academic/non-academic services to ensure academic success. Participate in outreach to local middle and high schools to share about STEM degrees and programs at STCC. Update and Develop STEM program sheets to reflect curriculum changes. Promote activities and support within the STEM center. Arrange college visits and a STEM day on campus and participates in other specials programs geared toward underrepresented student populations in the STEM field

Assisted the Department Chair, Professors and Administrative Assistant with various tasks in the Psychology Department. Advised Psychology Majors with common core course selection, university procedures and policies.

Conducted 625 outreach calls for Local Boards of Health in Hampshire County, Massachusetts Collaborated with other health departments on COVID-19 protocols Managed a caseload of 15-20 positive COVID-19 cases on a daily basis Investigated outbreaks and support community stakeholders, businesses and programs with guidance

Conducted 2,650+ outreach calls to individuals and families affected by COVID-19 (cases and contacts) with professionalism and empathy. Developed immediate rapport and trust to make people comfortable discussing personal medical information and disclosing close contacts. Triaged and coordinating next steps for care and isolation/quarantine for cases, contacts and their household members, including with CTC Care Resource Coordinators. Collaborated on complex investigations including escalation to Higher Education, Local Health Liaisons and Epidemiological Investigation Unit. Provided technical expertise in case management software and communications technologies. Attended team wellness by hosting a daily relaxation zone, promoting positivity and motivation. Accurately recorded sensitive confidential information on symptoms, exposure sources, demographics, and employment into the CRM database.

Assisted five professional advising staff with advising and registration procedures for 1500+ students Organized five professional advising staff appointment calendars for 1500+ students Provided career exploration services for exploratory students for 100+ students Strong computer skills in Banner, Starfish (Retention), DegreeWorks, and Microsoft Office Provided advising assistance to first-year Criminal Justice, Education and Exploratory students Assisted transfer students in scheduling courses & transfer credit equivalency

Provided general administrative and clerical support including mailing, scanning, faxing and copying to management. Managed calendar for managing director, and other advisors in the Office of Academic Advising and Transfer Transition.

Assisted students in understanding their options for major/minors, common core of studies, and registration procedures. With the guidance of the staff in the Office of Academic Advising and Transfer Transition.

Tutored a variety of individual classes from subjects ranging from Mathematics to Movement Science, Sport and Leisure Studies in which a B+ or higher was earned. Completed training and received professor recommendations for each class. Courses I tutored: Statistics Pre-Calculus Intro to Gerontology Sociology of Aging Adult Development and Aging Principles of Sociology Intro to Health Care Practice Human Assessment Foundations of Movement Science

Assisted the Director with educational, health and wellness and recreational programming for seniors. Planned and executed a special event for 100+ seniors based on a “Let’s Make A Deal” game show theme. Set up and helped run special events, parties and programs. Provided informal counseling and support to 10 seniors on a one-to-one basis. Assisted and/or observed support group sessions for people with visual and hearing impairments. Ensured smooth operation of the monthly Brown Bag food distribution program. Participated in Senior Center fitness programs and recreational activities.

Constructed 6 scripts for the local production of 'As Schools Match Wits', high school quiz show.

Dissertation: “From Learning to Earning: The Role of Credential Attainment for STEM Community College Students in Gainful Employment”

A graduate of Westfield State University, who earned cum laude honors with a B.S. in Movement Science, Sport and Leisure Studies with a concentration in Sports Medicine and Minors in Psychology and Gerontology.