Jason Wareham

Group product manager supporting a government healthcare client, designing, launching and scaling a number of digital products under the government health mission, supporting behavioural change for millions of UK citizens through accessible content, resources and tools. - 0 to 1 product launch for DHSC’s flagship ‘healthy choices quiz’ product in 2025 achieving 1.4 million completions within 3 months. - Reached 14 million visits annually for pregnancy and early years product - Rebranding early years product to align with ‘Best Start in Life’ cross government initiative with the Department for Education and Cabinet Office. - Re-platforming campaign and school resources product merging the two to reduce costs and better support key partners. - Launching new products and features aligned to key marketing campaigns - Defined and owned product visions, strategy, roadmaps, and delivering great experiences - Established product metrics and dashboards, enabling data driven decision making and improving performance tracking - Coaching teams on product management best practices to improve ways of working among delivery teams and stakeholder groups.

Worked with an oil and gas client to take an product idea around 'digital payments as a service' to MVP, eventually scaling the product globally, expanding functionality to support both EV payments and Fuel transactions, offering a digital wallet and taking upwards of 18million transactions a year.

Dropped into a government client to help them navigate the GDS framework and how to effectively launch new products following the guidance.

Led an 8 week discovery to support a government client identify the need for a new operational service. This included recommendations around the strategy and value proposition, working with the department to design how the new service might look, operate, and what resources would be needed to support the new service.

Supported a bank in their journey to move towards a cloud first strategy and redesign their end to end data ingestion and processing pipelines, ran an initial discovery to help define a vision and build out a roadmap. Delivered the MVP with a team of consultants.

Led an 8 week discovery looking at improving demand forecasting across the rail network, supporting the client with agile coaching, managed the stakeholder engagement across TOC's, government and associated consulting bodies to deliver an MVP scope and plan for an alpha phase.

Ran a discovery phase for a healthcare client new service, successfully delivering a research led discovery and present to stakeholders before it progressed into alpha, while coaching the team on agile best practices.

SDLC and agile maturity for a retail organisation to help them improve their delivery. I provided recommendations for improvements to all non-technical aspects of the SDLC, program management and governance.

Led a work-stream from the discovery phase through to delivery of a new finance product. This required a change in the organisational model, new processes and integration to a wider business transformation to automate processes. I helped the organisation define a vision for the product, a roadmap and a backlog to support delivery. Developed a new digital front end for an existing product. Developed a service blueprint to aid delivery and incorporated user research outcomes to implement a B2B input channel for the client.

Client facing Business Consultant delivering benefit through multitude of customers - An organisation looking into a solution to aid with land acquisition, I worked with key stakeholders to define new processes around the land acquisition process including legal documentation required for each acquisition type. This led into producing a product backlog which was then prioritised to deliver high value items first, and subsequently an MVP product. - An organisation looking at a health and safety passport between three partnering organisations, I worked with key stakeholders to define a high level requirements document, use case diagrams/descriptions, non-functional requirements and user stories and advising the business on approach to delivery. Delivering business analysis and reporting outcomes for all accounts in EMEIA region to aid in an internal restructure

Project Management support for a key Japanese customer in the SAP Practice. Key Responsibilities: - Leading project update meetings on client site - Maintain budget and forecasting spreadsheets for upcoming and on-going projects - Working closely with offshore and manage resource requests - Reconcile monthly invoice from offshore resource base - Maintain continuous service improvement momentum through projects and project teams - Understand requirements for project changes and better deliver solutions to the customer

Split role between Service Delivery on a number of strategic SAP customers and Pre-sales aimed at growing the SAP business in UK&I. I worked closely with on/offshore teams in India and the UK to continuously improve the changing service delivered and have relations with offering owners in UK and Japan to strengthen our SAP offerings with references and collateral. Business benefits delivered: - Implemented LEAN thinking into the SAP support environment - Successfully migrated SAP SharePoint while utilising LEAN methodology to implement ‘workplace organisation’ to better organise the website and its content - Ensure all support SLA’s are met and put measures in place to continuously improve service - Forecasting using Salesforce.com and maintain delivery SLA’s of project RFQ’s. - Daily communication with IT technical team and client to deliver changes successfully - Expected vs actual revenue forecasting for SAP customers - Developing Infrastructure-as-a-service offering - SAP SME for pre-sales opportunities - LEAN Bronze accredited

I was accountable for projects as part of the simplification efforts undertaken at GSK. • Ran a PoC to bring new functionality to an application to reduce license costs. • Responsible for the rollout of touch screen technology and led the team from deployment through to adoption with expanded interest in Italy and the USA. • Led a PoC for the implementation of tablets as an input method in the labs for scientists • Supported the decommissioning of a legacy application

Dissertation Title: CMS in a global organisation: Migration from Lotus Notes to SharePoint