jason plunkett

general manager

About

R&M Contracts Manager with 14 years experience of working within the social housing repairs sector. Previous to this I gained commercial building knowledge as a Facilities Manager & Service Delivery Manager with Marks & Spencer for 13 years. Currently responsible for managing a team of 6 supervisors, 6 planner/admin staff, 32 trade operatives & specialist sub-contractors across general day to day repairs & small works/dis-repair projects within 3 areas for our NHHG client co-located in Hammersmith. Current property portfolio consists of approx 18,000 properties, throughout the borough's of Kensington, Chelsea, Hammersmith, Fulham & other West London locations. I pride myself on building good working relations, with clients, employees, sub-contractors & respective social housing residents, putting the client & our residents first but always being mindful of contractual obligations. I have open book, schedule of rates & PPP maintenance repairs contract experience, having also covered as acting Operations Manager & Contract QS in previous employment.

Country

united kingdom

City

southborough

Industry

construction

Skill

Experience

general manager

mears group plc

contract manager

wates living space (maintenance) limited

2018-6 - Present · 8 yrs 4 mos

maintenance supervisor

rydon

2005-9 - 2014-12 · 9 yrs 4 mos

facilities manager

marks and spencer

1989-9 - 2003-5 · 13 yrs 9 mos

* Facilities management, responsible for locking & unlocking the building, safety systems checking, such as fire alarms, sprinkler system, panic alarms, burglar alarms etc… Routine PPM & break down response with sub – contractors for other building services such as, boilers, air handling units, refrigeration, lifts/escalators etc... EPOS repairs & installations. * Schedule major works in order to reduce store disruption. * Customer service manager, responsible for running the foods & menswear service areas, such as tills, fitting rooms & information desks. * Deal with customer complaints by telephone or in person. * Operations supervisor, for back stage services such as deliveries, stock handling, waste management, shop floor equipment building/moves. * Manual Handling trainer & NVQ level 2 customer services.