Jason Langdon

Develop and execute strategies that deliver exceptional customer experiences, driving retention and expansion. Lead a world-class Customer Success team, cultivating a culture of ownership, empathy, and innovation. Partner cross-functionally with Product, Sales, and Marketing to ensure customer success is at the heart of everything we do. Drive key success metrics, contributing directly to $10M+ ARR and long-term growth.

Refine the sales process, coach the sales team, and implement technology solutions to enhance the go-to-market (GTM) strategy, drive revenue growth, and optimize sales operations.

Led a strategic sales team that exceeded goals for 2024 with 180 partner institutions in our care.

A Revenue Operations Leader who is passionate about optimizing business processes and driving revenue growth: my expertise lies in streamlining operations, enhancing sales effectiveness, and fostering cross-functional collaboration to achieve exceptional organizational results. My responsibilities include sales management, forecasting, directing the sales tech stack, and increasing overall operations for the business development division.

Drive revenue growth, enhance profitability, and shape the future of sales strategies. Lead and inspire high-performing sales, marketing, and operations teams. Develop and execute revenue generation initiatives while fostering a collaborative and results-driven culture. Establish a winning culture for our teams and for our partner clients.

Led the undergraduate Sales team providing marketing, recruitment, enrollment, and retention solutions to colleges and universities, utilizing a consultative approach to add value to higher education leadership and offer solutions to campus enrollment challenges. These solutions range from traditional marketing to digital solutions for both traditional and adult students in online and in-person instructional settings.

Direct the national efforts of the Advance Placement (AP) Higher Education team to increase access and opportunity for all students. Develop the strategic plan to protect and improve the access that students have to credit from a qualifying score on an AP or CLEP exam. Set goals and performance metrics to track progress towards organizational goals. Influence policy initiatives by working directly with state leaders, system offices, and campus academic leaders to improve the confidence in the development and outcomes of the AP and CLEP programs. Provide testimony to government committees in regards to education policy and research in support of academic policy that supports student. Improve faculty confidence in developing thoughtful AP credit and placement policies based in research and student outcomes. Increase the number of statewide AP policies and support the campuses with the implementation of current statewide policies. Educate faculty on the rigorous development and assessment of AP with the goal of increasing support and participation in the program.

Lead the Southwestern higher education team on a wide variety of enrollment pipeline challenges in the states of Texas, New Mexico, Oklahoma, Arkansas, Louisiana, and Mississippi. Provided strategic and operational planning to meet the sales, service, support, and training, goals of the organization. Utilized data in planning to increase member engagement and improve the number of institutions engaged in College Board programs, services, and assessments. Through this engagement, addressed a wide range of educational topics related to recruitment, admission, student success, financial aid, educational advocacy, and other items related to higher education challenges.

Develops meaningful relationships with members of the higher education community in an effort to promote educational equity, access, and excellence for students of all backgrounds. This is primarily accomplished through support to higher education users including on-site implementations, best-practices consulting, and dissemination of information on College Board products, services and assessments.

Lead the undergraduate admissions office to meet the enrollment goals of the university. Manage a staff of 21 team members and a 1.5 million dollar budget. Coordinate all undergraduate recruitment and marketing efforts to enroll 2,500 new freshman and 1,900 transfer students annually.

Coordinated the undergraduate outreach efforts for the university. Supervise six professional and support staff. Manage recruiting programs on and off campus, supervise publication creation, and utilize technology in all aspects of recruiting. Coordinated the implementation of Recruitment Plus student relationship management database. Developed student telecounseling program.

Supervised a staff of four track coaches. Planned practices, coordinated track meets, and recruited for the track program. Coached the offensive line and coordinated the recruiting efforts for the football program.

Recruited and review the applications for the Cincinnati Ohio territory. Liaison between the Admission Office and the Office of Public Relations to coordinate the recruitment publications. Supervised student calling program.

Recruited prospective students, managed EMAS recruitment software, used demographic research to purchase search names, managed communication plan, developed publications, developed and supervised student telecounseling program, and prepared reports for the Dean of Enrollment.