Jason Kim

Territory Development • Implement Sales strategies as approved by BDM-AFH, to achieve BC objectives in sales, profitability and penetration into the Café channel in a given region • Development of individual & groups of Independent café customers, and liaising with distributors to services the customers as required • Manage territory to deliver optimum efficiencies & customer service • Build and maintain a robust customer data-base using the tools provided • Negotiate the ranging of products (ADC) into individual Café’s, existing or new on Sanitarium’s behalf • Participate as required in Café / Coffee related Trade Shows and Barista/Roaster/Distributor events & other networking & engagement opportunities People • Be highly engaging with customers, Industry & internal teams; and have a great service ethic • Be passionate about people & café culture, bringing a high degree of energy to your role • Develop culture and foster behaviours in keeping with Sanitarium philosophies Commercial • Deliver Sales volumes and profit targets as agreed • Manage expenses within agreed allocation Set objectives • Set agreed KPI’s and plans with the BDM-AFH to achieve outcomes in line with overall Cafe strategy Relationship Management: • Liaise with BDM & CAM to maximise Café channel plans in your territory • Communicate well and in a timely manner with all customers and internal teams as required, with a view to delivering objectives with excellence • Actively build strong relationships with all customers and industry bodies

The business has successfully operated through the COVID-19 pandemic crisis and has grown to be a respected and beloved cafe of Richmond. In an unassuming location, the company has won neighboring hearts and proved to be a sustainable operation, focusing much on consistent quality products, genuine customer care and teamwork. Oversaw all daily operation of the cafe which included: managing supplies, implementing marketing strategies, customer care, fostering B2B relationships, making financial decisions and adjustments, training and recruiting staff, maintaining quality control, developing business ideas and goals, setting financial targets and structures to achieve them, responding to customer feedbacks and making adjustments accordingly

● Serve as a main point of contact for over 50+ accounts across Victoria ● Proactively attend to clients needs and issues ● Build and strengthen new and existing relationships through scheduled visits ● Accurately maintain and record client records, sales and targets ● Work with other internal teams to develop strategic marketing plans and ensure KPIs are being met ● Inform clients of new and upcoming products ● Provide coffee training to wholesale customers with detailed reports ● Work with clients to find ways to improve sales and growth ● Identify potential clients and foster relationships ● Analyze marketing trends and formulate promotional events and strategies accordingly

● Serve as a main point of contact for over 50+ accounts across Auckland ● Proactively attend to clients needs and issues ● Build and strengthen new and existing relationships through scheduled visits ● Accurately maintain and record client records, sales and targets ● Work with other internal teams to develop strategic marketing plans and ensure KPIs are being met ● Inform clients of new or upcoming products ● Provide coffee training to wholesale customers with detailed reports ● Work with clients to find ways to improve sales and growth ● Identify potential clients and foster relationships ● Analyze marketing trends and formulate promotional events and strategies accordingly