jason grant

database manager

About

Hard working individual with extensive experience within the Telecommunications, Advertising and Travel industries. Specializing in Data Analytics, Dashboards, Business Intelligence, Billing, Reporting and Management Comprehensive exposure to Microsoft SQL and Excel with over 10 years experience in complicated Data Analysis Highly committed and passionate with a proven track record of excellence. Exceptional Management, Customer Service and Complaint Management skills.

Country

australia

City

sydney

Industry

telecommunications

Skill

sql, microsoft sql server, data analysis, mobile devices, crm, user acceptance testing, microsoft excel, microsoft office, powerpoint, quality assurance, microsoft word, data mining, customer service, mobile technology, analytics, business analysis, reporting and analysis, singl.eview, account reconciliation, data integrity, sql server management studio, statistical data analysis, report writing, complaint management, lotus notes, jira, t sql, t sql stored procedures, mozilla, ftp, sas, visual studio, exacttarget, tableau, pivot tables, ms excel pivot tables, excel dashboards

Experience

billing production analyst and qa and uat and data integrity and sql development

macquarie telecom

2008-11 - 2013-6 · 4 yrs 8 mos

* As the title suggests within this position I wore multiple hats which all centred around Data Integrity and achieving excellence through solid and in depth analysis. * Pivotal member of Billing Production team ensuring monthly invoices are generated inline with business expectations. * Quality Assurance of Mobile, Data and Hosting line of business. * User Assessment Testing of system changes to either encompass new product deployment or migration to new billing platform. * SQL Development for all QA scripts, reporting analysis and ad-hoc business requirement requests.

billing production analyst

ericsson

2008-4 - 2008-10 · 7 mos

senior billing consultant

sensis

2006-1 - 2008-4 · 2 yrs 4 mos

senior customer care consultant

sensis

2000-6 - 2006-6 · 6 yrs 1 mo

loyalty analyst

pinpoint, mastercard loyalty solutions

2013-7 - 2014-4 · 10 mos

* Responsible for campaign management of Pinpoint loyalty programs * Pre and post campaign data analysis * Designing and building complex queries using T-SQL to improve data analysis and integrity * Advanced Excel skills required including macro * System regression testing

database manager

viking cruises

2014-5 - Present · 12 yrs 5 mos

Responsible for sales reporting, analytics, business intelligence, financial reporting, commission models, forecast and predictive models - servicing Australia and New Zealand. I am also in charge of SQL database management. Some of the key achievements have been designing, building and educating business of reporting dashboards built entirely using Excel pivots charts and advanced formulas with SQL automation built in. Creating and developing a forecast methodology that enable business decisions to be based on data intelligence.