Jasmine B.

Results-driven beauty and retail professional with experience at Sephora, specializing in client experience, team support, and driving sales performance. Skilled in personalized product recommendations, beauty consultations, operations, merchandising, and creating a welcoming in-store environment while helping exceed store goals.

• Managed a diverse portfolio of warehouse clients, ensuring high satisfaction and retention levels. • Prospected new business opportunities using consultative sales techniques to enhance client relationships. • Developed and negotiated service agreements, streamlining the contract process and increasing revenue. • Oversaw a book of business valued over $2.5 million through effective phone and in-person prospecting.

• Assisted members in selecting fitness packages tailored to their individual journeys, ensuring a personalized experience. • Educated clients on supplements and equipment, fostering informed decisions about their health and fitness. • Maintained cleanliness and order in both the retail section and gym floor, promoting a welcoming environment.

• Delivered expert guidance to customers, ensuring accurate and insightful responses to inquiries. • Cultivated strong relationships with clients, enhancing satisfaction and fostering repeat business. • Successfully negotiated pricing and closing terms, achieving mutually beneficial agreements. • Designed and delivered compelling presentations that showcased property features, driving customer interest.

Completed training, demonstrating commitment, discipline, and hands-on expertise in: Cosmetology & Aesthetics: Client interaction, skincare, lash application, and acrylic nail techniques Styling & Color: Advanced training in modern looks, specialty styling, and corrective color processes Worked alongside licensed professionals in salon environments to build real-world experience and confidence