james skipper

head of customer solutions

About

Operations and Programmes Leader, with wide ranging experience in Global IT/Telecoms, track record of performance with leading organisations and key capabilities including: * International Business Management and Sales Operations * Revenue and Margin Assurance * Project and Programme Management (PRINCE2 Practitioner) * Assumption based Forecasting and Planning * New Product Introduction and New Market Implementation * Pricing, Commercial and Contractual Negotiations * Leadership, Matrix Management and Team Development * Relationship, Stakeholder and Partner Management * Process Development and Change Management

Country

united kingdom

City

buckhurst hill

Industry

telecommunications

Skill

product management, mobile devices, telecommunications, mobile technology, go to market strategy, management, mobile communications, program management, strategic partnerships, wireless, product marketing, team management, cross functional team leadership, blackberry, project planning, team leadership, negotiation, leadership, sales operations, sales management, smartphones, project management, mobile applications, new business development, forecasting, contract negotiation, product launch, solutions marketing, international sales, executive management, product lifecycle management, project delivery, stakeholder management, pricing, demand planning, demand forecasting, start ups, strategic negotiations, b2b, wireless technologies, operations management, commercial management, channel, people development, programme delivery, technology management, leadership development, business development, internet, technology

Experience

head of mobilisation and governance

virgin media business

2018-7 - 2018-10 · 4 mos

head of partner management

virgin media business

2018-1 - 2018-6 · 6 mos

senior manager, vodafone commercial relationship

blackberry

2003-1 - 2004-12 · 2 yrs

Agreed Global Framework Contract with Vodafone as platform to take BlackBerry into new markets with Vodafone, delivering launches in Germany, Spain, Italy, Switzerland and Netherlands.

product manager

blackberry

2002-1 - 2002-12 · 1 yr

Product Management owner of first BlackBerry launch with Vodafone, and first launch in Italy with Telecom Italia.

head of customer solutions

virgin media business

2018-11 - Present · 7 yrs 11 mos

director business to business operations

samsung

2013-10 - 2015-8 · 1 yr 11 mos

Executing the Business and Enterprise strategy for Mobile across Samsung's seventeen European subsidiaries to achieve corporate growth objectives. Accountable for the introduction, go to market and in-life performance of Samsung KNOX products in Europe, Enterprise relationships with major mobile network operators and IT/VAR channels, internal capability development and enhancement.

interim manager, business engagement

dell

2012-9 - 2013-3 · 7 mos

Owned end user experience for major finance customer Citrix software upgrade programme, including management of requirements capture, software remediation and user acceptance testing.

product manager and project manager

dolphin telecom

1997-4 - 2001-9 · 4 yrs 6 mos

Project Managed customer beta trials of Dolphin Network and Equipment. Product Manager for Network Coverage and Services.

director emea product management operations

blackberry

2010-1 - 2012-7 · 2 yrs 7 mos

Significantly improved and streamlined the EMEA process for the introduction of new products and services and enhancements to existing products, managing multiple concurrent programmes across the region including 8 handset launches in the last year. Increased efficiency and effectiveness of EMEA Pricing and Commercial function. Transitioned the EMEA Product Management organisation from a global account focused structure to support the regional requirements of RIM’s EMEA business and strategy. Recruited and mentored key individuals for critical senior management positions to manage customer relationships in high potential markets.

director of business and sales operations, vodafone global business unit

blackberry

2005-1 - 2009-12 · 5 yrs

* Commercial and Sales Operations lead in a $1B Business Unit. * Managed the business relationship with Vodafone Group, including the Global Framework Contract, Quarterly Price Negotiations and development of new business models. * Operationally rolled out BlackBerry to 45 Vodafone subsidiaries and partners globally.

head of business management and enablement

virgin media business

2017-6 - 2017-12 · 7 mos

Virgin Media Business is the UK's only telco with a nationwide fibre optic Next Generation Network. Launched in February 2010, the company aims to bring the Virgin philosophy to the business telecoms market. Providing innovative, high quality solutions built on brilliant customer service. Virgin Media Business is the largest business-to-business brand in the Virgin group. With a strong product portfolio that includes its market leading Ethernet services. It uses its network asset in order to create bespoke tailored telecoms solutions for its customers. Employees are located at 40 offices across the UK, allowing Virgin Media Business to be closer to its customers in every sense. Previously known as ntl:Telewest Business, organisations working with Virgin Media Business include London City Airport, Arqiva, Hampshire and Isle of Wight Partnership and South West Water.