Jashpreet K.

UOB Innovation Hub 2 (IH2) Part of the newly established Talent & Development pillar, partnering with business and HR leaders to architect and embed foundational Learning, Culture, and Capability systems that enable IH2’s growth and long-term sustainability. - Acting as a Learning & Capability Partner, consulting with leaders to diagnose root performance and capability gaps, and translating business priorities into structured, measurable development strategies. - Leading enterprise-level Learning Needs Analysis (LNA) using surveys combined with stakeholder consultations and focus groups to inform strategic learning needs. - Owning the end-to-end Learning Strategy and Annual Learning Calendar, aligning capability-building initiatives to business roadmaps, workforce planning, and future skill requirements. - Designing and governing scalable L&D frameworks, policies, and operating models to ensure consistency, compliance, and long-term sustainability. - Overseeing the full learning lifecycle — from solution design and vendor selection to programme implementation, impact measurement, and continuous improvement. - Leading vendor strategy and governance: due diligence, selection, performance management, outcome alignment, and quality assurance to ensure value-driven partnerships. - Leveraging SuccessFactors (SF) to operationalize learning delivery — creating classes, managing enrolments, tracking learning hours, and ensuring accurate system reporting for compliance and capability visibility. - Managing HRDC governance and claims optimisation to maximize training fund utilisation while ensuring regulatory compliance. - Co-driving culture and engagement initiatives that strengthen belonging, retention, and internal capability pipelines. - Serving as part of the Events Community, contributing to organisation-wide engagement initiatives.

HRDCorp Accredited Trainer – Mental & Emotional Wellbeing in the Workplace Partner with HR and business leaders to conduct Training Needs Analysis (TNA) and identify capability gaps across leadership, communication, culture, and wellbeing. Design and deliver evidence-based learning programs that strengthen emotional intelligence, resilience, communication, psychological safety, and workplace wellbeing. Develop competency-aligned learning frameworks, structured curriculums, and blended learning solutions that support talent development and organisational culture goals. Integrate behavioural & organizational psychology, emotional intelligence, corporate wellbeing principles, and The METTA Model™ into learning design to create deep, lasting behaviour change. Advise leadership teams on culture transformation, employee engagement strategies, and leader-driven wellbeing practices that reduce high stress and burnout. Facilitate experiential, high-impact workshops that enhance team dynamics, trust, and performance while creating emotionally safe and healthy work environments. Customise training interventions for diverse industries, ensuring alignment between capability-building initiatives, talent development priorities, and business outcomes. Leverage over 10 years of experience in corporate training, emotional wellbeing, and trauma-informed facilitation to deliver programs that elevate both people and performance.

I deliver customised coaching and wellbeing solutions that integrate psychology-based approaches with holistic healing methodologies to support both personal transformation and professional development. With over 10 years of experience, I have coached individuals across diverse sectors—including hospitality, healthcare, logistics, agriculture, finance and manufacturing—to build emotional resilience, strengthen self-leadership, manage stress effectively, and achieve greater clarity and alignment in life and work. My coaching also extends to corporate leaders and emerging managers, focusing on leadership effectiveness, communication, emotional intelligence, decision-making under pressure, and developing healthier team dynamics. I help leaders cultivate self-awareness, manage triggers, and lead from a place of authenticity and emotional steadiness. This blended approach—drawing from psychology, NLP, hypnotherapy, and holistic mind–body modalities—supports sustainable change by addressing root causes of stress, burnout, and inner conflict, enabling clients to thrive both professionally and personally. Core Areas of Focus: ✅ Stress management & burnout prevention ✅ Emotional intelligence & self-leadership ✅ Leadership coaching & workplace performance ✅ Life transitions & career clarity ✅ Mindset reprogramming & confidence building ✅ Holistic wellbeing & work-life integration

Holistic Psychological Healer – Metta Wellness Center, Subang Jaya - Offer personalized healing sessions that address emotional trauma, inner child wounds, and subconscious blockages - Integrate diverse holistic therapies including psychology, Reiki, Pranic Healing, e-EFT, Akashic Records, Chakra Healing, Sound Healing, Ayurveda and more. - Facilitate deep emotional transformation using intuitive guidance and energy-based practices - Support clients in overcoming anxiety, emotional overwhelm, and self-worth issues through a compassionate, trauma-informed approach and energy healing - Design and lead signature healing programs such as Inner Child Healing - Create a safe, nurturing space at Metta Wellness Center for clients to reconnect with their authentic selves and inner peace - Empower individuals to alchemize emotional pain into personal growth using tools like the Emotion Alchemy Cards - Work with both local and international clients, offering in-person and online healing journeys

• Initiated and developed Departmental Trainers for each department. Conducted Train the Trainer (TTT) program with continuous monthly coaching and mentoring. • Conduct trainings based on the training budget and utilization of HRDF. • Evaluate the success of every training using a 5-point Likert Scale and achieve an average score of 4.9. • Collaborate with various universities and culinary schools to conduct career talks and recruit interns. • Work closely with HR team and increased engagement score by 13%. • Conduct career conversations with High Potentials to groom, identify and support their career progression and development. • Conduct regular Training/Learning Needs Analysis with the department heads. • Conducted several leadership trainings for various levels in the organisation which includes cross-exposure training and root-cause analysis trainings. • Completed Hilton’s Learning Certification Level 2 which is a TTT program for L&D Managers. • Work with external training providers in order to be in compliance with local regulations. • Support all HR and CARE activities and events as well as conducting some activities that improves team engagement and interpersonal awareness. • Conduct monthly New Hire Celebration for new Team Members and Trainees as well as regular follow-ups. • Act as a buddy for SEA Management Trainees within the property. • Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments. • Partner with departments to deliver training programs and other organizational and leadership development interventions. • Monitor and conduct learning and development reviews with each department. • Prepare annual training plans and monthly training calendars for the hotel.

• Lead the Klang Valley Hilton team to conduct various career talks at various universities in the region. • Lead and coordinated with other L&D Managers in Klang Valley to run the Assessment Centre for our Southeast Asia Management Trainee Program. • Conducted follow-up trainings on CliftonStrengths Profiling Assessment with HODs and AHODs. • Worked with external training providers in order to be in compliance with local regulations and QA requirements. • Worked with relevant department heads and departmental trainers to ensure we are compliant with all of our audits from HR Audit, QA Audit to Safety & Security Audit. • Conducted several leadership trainings for various levels in the organisation which includes cross-exposure training and root-cause analysis training. • Worked closely with SEA Leadership and Talent Management Manager and conducted a successful collaborative workshop with a large group of Team Members. • Conducted specific trainings developed for students from MOU universities. • Conduct regular career conversations to develop talents. • Conducted bi-annual Learning Needs Analysis with department heads. • Support departments in developing cutting edge functional excellence and in developing leadership capabilities. • Act as a change catalyst in the cultural and organizational transformation of the Hotel. • Provide key input of training aspects for all activities and plans of the Hotel. • Support individual and team development, career development, and training and experience-based learning. • Induct, coach, and mentor new Team Members. • Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments. • Partner with departments to deliver training programs and other organizational and leadership development interventions. • Monitor and conduct learning and development reviews with each department. • Prepare annual training plans and monthly training calendar for the hotel.

(Part-time) • Delivering international curriculum and training programs as a trainer for an international non-profit organization. • Conducted trainings in Malaysia, Hong Kong and U.K. • Support new trainees in their work. • Create support systems for the trainees to work with one another. • Maintain database of trainees. • Conduct needs analysis, design and implement continuing education programs and workshops. • Volunteered to organize an international conference in London (2017) with MISA International (Non-Profit Organization). o Developed digital content to promote the conference (Banners, flyers, newsletters, etc.) o Assisted key speakers with logistics. o Developed the agenda and itinerary for the two days conference.

• Manage and motivate personnel on a daily basis and conduct regular productivity sessions. • Create consistent training plan and maintain sign ups and schedules. • Conducted learning needs analysis. • Conducted research on completed trainings to evaluate and assess for productivity and further needs. • Created a mentorship system for new employees and engaging induction program. • Utilized various tools to communicate (Power point, workshops, role playing, etc.) • Designed, developed, delivered, and evaluated high-quality, learner-focused, interactive training programs to drive performance and achieve business goals. • Increased operation manager's engagement in employee development with education and tools to support the manager’s role. • Hiring and retention of personnel. • Created a compensation system and training which increased motivation and performance as well as reduced turnover rate by 20%. • Reduced workplace absenteeism. • Made sure HR policies, regulation are in compliance with labor and employment regulations.

(Part-time) • Studied and learned different products every week. • Presented product information clearly to consumers. • Boost sales and brand awareness of those products in major outlets around Klang Valley. • Conducted inventory check. • Wrote weekly sales report.

(Part-time) • Answering queries and providing information on products. • Provided excellent customer service by solving issues that customers have. • Thoroughly understanding the products and delivering correct information to customers. • Handling delivery enquiries and scheduling deliveries.

Developed a mentoring program that was adapted by UNHCR Malaysia. Studied various field in psychology from organizational psychology to education and health psychology. Deep understanding of human behavior and how to optimize performance in an organization.