Jarodfah Sivayathorn

With over nine years in hospitality, including leadership roles at Meliá Hotels International, I specialize in enhancing communication, achieving financial goals, and fostering job satisfaction. As Director of Rooms at Meliá Pattaya, I oversee front office operations, collaborate with teams, and focus on driving initiatives that elevate guest satisfaction and service quality. Committed to operational excellence, I actively contribute to optimizing departmental KPIs and standard operating procedures. My expertise in guest relations includes managing online reputation, addressing feedback, and ensuring service recovery. Dedicated to creating positive impacts, I strive to uphold and enhance hospitality standards while supporting team growth and development.