Jardel Bonfim

B2B Portfolio Management: Prospecting and managing clients within the pharmaceutical and healthcare sectors, focusing on customer loyalty and increasing the average ticket. Technical Consulting: Delivering detailed product portfolio presentations, highlighting competitive advantages, clinical benefits, and regulatory compliance. Market Analysis & KPIs: Monitoring performance indicators, market trends, and competitor activity to optimize regional sales strategies. Negotiation & Closing: Managing the full sales cycle, from initial outreach and negotiating terms/conditions to after-sales support and delivery tracking. Strategic Planning: Developing optimized visit routes and productivity reports to maximize territory coverage and operational efficiency.

Strategic Planning & Scheduling: Lead the development and execution of preventive, predictive, and corrective maintenance plans, ensuring optimal resource allocation (labor, materials, and specialized tooling) to maximize asset availability. Backlog Management & Prioritization: Perform rigorous control of the maintenance backlog, utilizing criticality analysis to prioritize work orders and prevent unscheduled downtime in critical operations. Material Requirements Planning (MRP) & Kitting: Manage the interface with Procurement to specify technical spare parts and oversee "Kitting" processes, ensuring all resources are staged and ready before job execution. Root Cause Failure Analysis (RCFA): Provide technical expertise in investigating equipment failures and performance gaps, driving continuous improvement and long-term asset reliability. Shutdown & Turnaround (TAR) Leadership: Spearhead the scheduling and coordination of major maintenance shutdowns, utilizing tools like MS Project / Primavera P6 to manage complex timelines and contractor workflows. KPI & Data Analysis: Monitor key maintenance metrics (MTBF, MTTR, Reliability, and Costs) to generate technical reports that support strategic operational decision-making. Process Standardization: Implement Lean methodologies (Yellow Belt) to standardize maintenance routines, reducing operational waste and enhancing safety compliance.

Maintenance Planning & Control (MPC): Acted directly in the planning and control of maintenance routines, ensuring operational management excellence and high asset reliability. Operational Performance Studies: Developed technical studies to enhance equipment performance, productivity, and overall availability. Scheduling & Execution: Managed the planning, scheduling, and monitoring of preventive, corrective, and predictive maintenance activities. Work Order Management: Oversaw service orders, deadlines, and resource allocation, prioritizing tasks based on operational criticality. Backlog Analysis: Performed rigorous control and analysis of the maintenance backlog to optimize workflow. KPI Management: Monitored and analyzed maintenance Key Performance Indicators (KPIs) to provide strategic data-driven decision support. Continuous Improvement: Supported process standardization and the implementation of operational routines focused on continuous improvement and Lean principles. Failure Analysis: Conducted Root Cause Analysis (RCA) on recurring failures, significantly contributing to the reduction of unscheduled downtime. Cross-functional Interface: Acted as a key liaison between maintenance, operations, planning, and management departments. Cost & Resource Control: Supported the management of maintenance costs, materials, and technical resources to ensure budget and inventory efficiency.

Inventory & Systems Control: Assisted in managing inbound and outbound goods, ensuring accurate data entry into the ERP system. Documentation & Compliance: Issued shipping labels, transport guides, and performed detailed invoice (tax document) verification. Operational Reporting: Maintained and updated spreadsheets and operational reports to support team decision-making. 5S & Warehouse Organization: Contributed to stock organization and dispatch areas following 5S lean methodologies. Logistics Indicators: Supported the monitoring of logistics KPIs and inventory cycle counts to ensure stock accuracy. Safety & HSE: Actively participated in daily safety briefings (DDS) and complied with all environment, health, and safety (HSE) protocols. Supply Chain Support: Provided administrative and operational support to the Supply Chain department, ensuring smooth logistics workflows. Financial Documentation: Issued invoices and processed payment closures (settlements) within the company system.

R&D Support: Provided direct support in technical studies regarding cocoa processing and oilseed refining, focusing on industrial processing efficiency. Technical Precision & Compliance: Performed high-precision weighing and handling of chemical supplements, ensuring 100% accuracy in compliance with ABNT and ISO standards. Quality Assurance: Maintained rigorous technical standards within the laboratory environment to ensure the integrity of research data and results. Technical Mentorship: Provided technical guidance and safety orientation to undergraduate students in laboratory practices and experimental procedures. Inventory & Asset Management: Managed laboratory supplies and inventory control, ensuring the availability of essential materials for ongoing research projects. Operational Safety: Followed strict health and safety protocols for handling sensitive materials and laboratory equipment.