Jaqueline Ramos Castro
Deputy Branch Manager @ Nexus Logistics S.A.
About
Soy una persona por naturaleza exacta, precisa y detallista. Con la posibilidad de dedicarme a una amplia variedad de tareas que requieran atención a los datos y a la aplicación de conocimientos y experiencia especializados. Soy una persona intensa y abierta a la diversidad, al cambio y a la variedad, pero simultáneamente busco la perfección. Me motiva el sentido del deber y la responsabilidad. Me preocupo por mejorar y cambiar las cosas. Capaz de adoptar una postura de autoridad siempre que me sienta segura del proyecto en el cual trabajo y tenga el respaldo explícito tanto de la organización como de las reglas. En caso de que así sea, puedo ser muy exigente en lo que respecta al apego a las normas y a la calidad. Me gusta ser muy eficaz y me siento cómoda cuando trabajo dentro de pautas claras en situaciones bien definidas. Soy diplomática por naturaleza siempre intento evitar situaciones antagónicas y conflictos interpersonales. Me esfuerzo en desarrollar relaciones cooperativas de trabajo con la gente. De hecho, opero de un modo cortés para evitar la crítica y la confrontación. Puedo absorber mucha información técnica y transmitirla de una forma persuasiva y positiva. Me siento motivada utilizando mi habilidad para evaluar las consecuencias de cualquier acción que se tome. Soy eficaz al analizar rápidamente y en detalle gran cantidad de datos, documentos, contratos, procesos.
Mexico
San Luis Potosí
Marketing & Advertising
exacta, precisa, detallista, perfeccionista, responsable, eficaz, diplomática, English, Microsoft Office, Marketing Strategy, Teamwork, Public Relations, Social Media, Team Leadership, Microsoft Excel, Strategic Planning, Coaching, Customer Service, PowerPoint, Liderazgo de equipos, Planificación estratégica, Servicio de atención al cliente, Estrategia de mercadotecnia, Negociación, Trabajo en equipo, Relaciones públicas
Experience
Deputy Branch Manager
Nexus Logistics S.A.
Customer Service
Nexus Logistics S.A.
San Luis Potosí, México
Head of Inside Sales
Bolloré Logistics
Trade Lane Manager LATAM
Bolloré Logistics
San Luis Potosí y alrededores, México
Senior LATAM Specialist
Bolloré Logistics
Development and growth of Sea and Air business for LATAM Work along with Pricing, Sales and Operations to implement new accounts Expert on designing routes, shipping lines, airlines Market Knowlegde and expertise Market Analysis Negotiate and improve rates Development strategies to increase GP Support Teams in Chile (mostly) and Peru Provide Solutions that meet customer demans
Control Tower Executive
GEODIS
Business Development Manager SLP
A.P. Moller - Maersk
*Manage assigned customer and budget base; pursue and secure business in line with business objectives. *Probe and Identify customer needs and provide solutions *Build a good understanding of target customers and the assigned account base *Communicates significant trends, rates changes and policies to assigned accounts *Research and understand the territory to identify and establish business contacts with potential customers *Ensure customer relationship management tools are updated on time and are of excellent quality *Responsible for medium impact customers to the business in any size cluster
Customer Solutions Representative
GEODIS
*Follow up to customer shipments in different traffics: sea, ground & air *Book with shipping line *Maintain contact with airlines, trucking companies and customs brokers *SOP´s realization & validation for the customers. Also for the operations team. *Appropriate billing to customers *Follow up to supplier invoices *Review of operational reports *KPI´s & Milestones Review *Intercompany follow up *Meetings with customers & suppliers *Prepare rates & provide quotes *New client research / Use of CRM as part of *Quality & Continuous improvement *Key User of the Shipments Sofware *Safety Brigade
Customer Service
CEVA Logistics
• Work with clients to establish detailed profiles and procedures that properly represent their export process. • Trace and track customer freight, prepare rates, provide quotes, take pick-up requests, route and book freight as needed. • Notify customers of any delays in shipping and dispatching points. • Maintain contact with airlines, trucking companies and agents handling freight. • Proactively inform shippers and consignee(s) of problems. • Provide proof of delivery. • Enter shipment data in system. • Run, maintain, and file reports. • Perform other duties as assigned.
Coordinadora de Promociòn
Universidad Interamericana para el Desarrollo
Posicionamiento de Marca e Incremento de la matrícula, a través de la captación de alumnos.
Jaqueline Ramos Castro's Contact Information
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