Janna Ball

Leading national clinical technology deployment across a growing network of primary care clinics, building the systems, playbooks, and team structures that take a clinic from decision to fully operational at scale. My work spans go-live management, AI tool implementation, tool integration, audit and quality programs, and cross-functional coordination across provincial markets. I specialize in building repeatable operational infrastructure in ambiguous, fast-moving healthcare environments, turning fragmented rollouts into scalable, standards-driven programs.

Driving the future of healthcare by integrating cutting-edge digital solutions into our clinics. Working to enhance efficiency, improve patient care, and streamline clinic operations across our growing network.

Working with a team of passionate and innovative professionals to empower patients with chronic conditions to achieve their health goals through digital interventions. Leveraging my skills in problem solving, communication, and virtual facilitation to support the design, development, and delivery of engaging and personalized programs that improve patient outcomes and satisfaction.

Facilitating software training and integration within the Clinical Systems Transformation (CST) project across the lower mainland. Assisting both technical and user facing systems to support project requirements and timeline. Maintaining and facilitating relationship growth with stakeholders and end users, during activations and through sustainment timelines.

Wore multiple hats in an early-stage food startup, supporting day-to-day business operations, coordinating across manufacturers and suppliers to keep the supply chain moving, and representing the brand at trade shows across North America. Gained hands-on experience in the full lifecycle of bringing a consumer product to market in a fast-moving, resource-constrained environment.

Health Information Management education pathway research, curation and development. National Health Information Management conference programming lead.

Provided educational and technical support programs to front end users throughout British Columbia. While supporting, building and maintaining relationships to facilitate user readiness and ease of adaptation. In conjunction with the Clinical & Systems Transformation project, provided skill development to healthcare leaders in data quality and dictation.

Provided data management and maintenance services while ensuring the quality and integrity of data for a number of information systems. Also, performed regular analysis of data, and supported information system use by departmental staff.

Worked closely with the Clinical Documentation Improvement team, auditing physician groups at Fraser Health Authority for compliance to Discharge Summary guidelines. Researched ideas and planned a strategy for Discharge Summary workflow documentation.

Applied CIHI standards to code and abstract patient records in accordance to national and regional compliance.