Janine Settan

Drives revenue growth by partnering with restaurant and bar owners to implement Spothopper’s marketing and website solutions. Leads full‑cycle sales conversations, from prospecting and product demos to closing new accounts and expanding existing relationships. Translates client needs into tailored digital strategies that elevate online visibility, increase customer engagement, and streamline event promotion. Builds trust with decision‑makers through consultative guidance, clear communication, and consistent follow‑through. Collaborates cross‑functionally with marketing and support teams to ensure seamless onboarding and long‑term client success.

Lead strategic sales efforts across federal and utility sectors, delivering staff augmentation, surge staffing, and professional service solutions to drive client success and revenue growth. Partner with senior stakeholders across commercial, utility, and federal sectors to identify business priorities, operational gaps, and talent needs, delivering proactive staffing and technical solutions that resulted in a 20–30% reduction in project delays and $1.2M in cost savings through strategic placements and service alignment. Generate over 500 outbound cold calls weekly, securing 13+ client meetings (virtual and in-person, including coffees, dinners, and networking events), and consistently generating 2+ new job requisitions per week across 10–15 managed accounts. Achieved $12K in spread within the first 3 months, demonstrating rapid ramp-up and strong client acquisition in a competitive market. Secure new client accounts by leveraging surge project-based staffing, demonstrating agility in meeting urgent hiring needs and building long-term partnerships. Maintained a 90%+ client retention rate through proactive relationship management and service delivery. Maintained a 100% personal Net Promoter Score (NPS), reflecting exceptional client satisfaction and relationship management. Collaborated with recruiting teams to ensure timely delivery of qualified talent, exceeding client expectations and achieving consistent quarterly sales targets.

Managed full-cycle recruitment for IT roles across Fortune 500 clients, leveraging platforms like LinkedIn Recruiter, Monster and Dice to source top talent and reduce time-to-fill by 25%. Conducted technical and behavioral interviews, negotiated offers, and facilitated smooth onboarding to ensure high candidate satisfaction and client retention. Collaborated with account managers to forecast hiring needs, deliver market insights, and consistently exceed monthly placement goals.

SERVER/BARTENDER/SOCIAL MEDIA MARKETING Built and maintained strong customer relationships, driving repeat business and referrals. Delivered exceptional service and consistently upsold products to diverse clientele. Demonstrated effective problem-solving and composure under pressure to ensure customer satisfaction. Developed and executed marketing campaigns to increase brand visibility and attract new customers. Collaborated with teams to support sales goals and enhance overall customer experience

Delivered persuasive one-call close sales presentations to homeowners, resulting in a 25–35% monthly close rate and 15–20 in-home consultations per week. Built trust-based relationships by providing expert guidance on energy-efficient remodeling solutions and tailored home diagnostics, contributing to a 95%+ customer satisfaction rating. Developed advanced sales acumen through immersive training in lead generation psychology, negotiation, and closing techniques; earned a $3,900 sign-on bonus upon completing a 12-week onboarding program.

Conducted door-to-door outreach, generating 15–25 qualified appointments per week and maintaining a 30–40% conversion rate, fueling consistent lead flow for the sales team. Partnered with cross-functional teams to ensure seamless handoff to sales consultants, reducing project delays and boosting customer satisfaction scores by 15–20%.

Differentiated instruction and classroom activities to accommodate diverse learning styles and student abilities, ensuring inclusive and effective learning experiences. Organized, facilitated, and documented Individualized Education Program (IEP) meetings, collaborating with families and support staff to align goals and services. Delivered targeted instruction in English Language Arts and Mathematics using Universal Design for Learning (UDL) principles to engage students through varied methods of representation, expression, and participation.