Janhavi Prabhu

1. Spearheading Salesforce End-to-End LOS Implementation for the Two-Wheeler Loan Product of SMFG India, streamlining loan processing and enhancing efficiency 2. Leading Salesforce LOS Implementations for Rural and Urban Personal Loans, driving automation and operational improvements 3. Successfully led branding change program for 29 applications 4. Automated physical documentation processes through Account Aggregator integration for major loan applications, leading to an annual cost saving of approximately 30 lacs 5. Leading all internal applications at SMFG India, covering personal loans, group lending, eConsent, commercial vehicle lending, and two-wheeler lending 6. Implemented a straight-through customer onboarding journey for Loan Against Security (LAS), reducing the turnaround time (TAT) from 15 days to just 2 days

* Developed new processes for instant credit card generation project by integrating customer requirements under product backlog of 100+ user stories and SOPs to deliver smoother user experience * Played pivotal role between client and multiple stakeholders by communicating and reviewing user requirement goals to meet highest project standards under crunched timelines * Nominated unanimously by customer team to deliver Customer Demo in front of MD and COO of Credit Card client - one of the biggest financial institute of India - to receive go ahead for product launch with appreciations * Working as Agile Coach, transformed projects from waterfall to agile methodology by training teams and implementing Jira to shorten execution cycle by 50% * Created agile awareness campaign for 20+ projects team which received 60% adoption of agile methodology, to contribute towards TCS Agile goal

* Mentored 70+ member scrum teams around sprint planning, reviews, retrospectives, and daily scrums by taking complete ownership * Identified and presented business scope of 3 new projects under ordering application resulting into 10 Cr+ business opportunity * Working as project lead for 50+ members team alongside technical leads on technologies such as PLSQL, Snap logic, informatica and support center

* Automated VAT application by 95% by mentoring 3-member team and developed applications using informatica and PLSQL technology * Recognized for swift migration VAT filling application project on Snap Logic as part of working with 5-member team

* Developed enterprise reporting application for internal for CRM and billing domain teams within TCS using PLSQL technology