Jane Y.
Advisory Board @ Marketplace Risk
About
Trust & safety strategist with deep experience in policy, program management, product strategy, regulatory compliance, and external engagement.
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United States
Computer Software
Business Operations, Operations, Stakeholder Management, Public Speaking, External Relations, Regulatory Affairs, Strategic Communications, Stakeholder Engagement, Change Management, Internal & External Communications, Policy Development, Regulatory Compliance, Strategic Partnerships, Business Development, Strategy, Management, Business Strategy, Entrepreneurship, Start-ups, Competitive Analysis
Experience

Head of Trust & Safety
Papa pairs older adults and families with Papa Pals for companionship and assistance with everyday tasks. - Built the company’s T&S program, policies, and product roadmap, successfully adapting a gig economy workforce model to the highly regulated healthcare sector and exceeding safety standards across the caregiving industry: 99.9% incident-free visits across ~3M in-person sessions across 10K+ cities.

Vice President, Global Underage Use Prevention
Juul Labs' mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of JUUL. The Underage Use Prevention team is a trust & safety function that leads youth safety policies and programs that guide organization-wide decision making. - Led global youth safety and prevention policy & programs during a period of unprecedented public scrutiny, regulatory enforcement, and multidistrict litigation concerning underage use. Drove measurable reductions in youth exposure and illegal product access, aligning with FDA guidance and contributing to a 60%+ decrease in youth use as reported by public health agencies.

Director of Business Operations
RaiseMe
San Francisco Bay Area
RaiseMe (acquired by Campus Logic) is a higher education technology company that expands access to post secondary education through “micro-scholarships” that high school students can accrue starting in the 9th grade. RaiseMe has awarded over $4 billion in scholarships to students and has hundreds of university partners around the globe. - Joined as an early employee and wore multiple hats across business development, external engagement, and internal operations. Eventually led all business operations.

Head of Partnerships
AltSchool
San Francisco Bay Area
AltSchool (now Altitude Learning) was a K-8 independent school network that provided personalized education to each student through project-based learning, individualized instruction, and technology. - Joined as an early employee to lead social impact partnerships with public and charter schools, foundations, and community organizations to expand access to personalized education for underserved youth.

Partnerships Manager
Mountain View, California
Samsung's Global Innovation Center is an internal corporate strategy group that supports Samsung's C-levels with evaluating partnerships with, investments in, M&A of, and incubation of U.S. start-up companies. - Served as a early member of Samsung’s Global Innovation Center, supporting strategic initiatives around partnerships, startup investments, and M&A aligned with upstream device launches.

Program Manager
New York, NY & Tokyo, Japan
- Helped shape YouTube’s early monetization strategy by advising F500 advertisers on how to leverage user-generated content for branded campaigns, and managing marketing programs that helped the platform reach its first $1B in advertising revenue.
Jane Y.'s Contact Information
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