janet woolum

Consult and facilitate countywide- and department-specific strategic planning and performance measurement. Work with more than 50 department directors and senior staff to develop and/or update department and program goals and performance measures. Also, annually assist more than 300 managers, supervisors, and staff in developing their techniques and skills in all elements of performance management.

Directed Office of Economic Information and Research, the State's clearinghouse for economic information, and oversaw strategic planning and research related to Arizona's economic, workforce, and community development efforts.

Directed planning, research, and policy efforts consistent with long-range statewide tourism industry development and customer-focused activities of the traveling public. Designed, developed, and managed short- and long-term qualitative and quantitative research studies to monitor, track, analyze, and explain key trends and market conditions impacting the Arizona tourism industry and the traveling public.

Responsible for guiding overall department strategy and providing leadership and focus to ensure organizational decisions are aligned to department mission, vision, values, and client outcomes. Oversee strategic planning and drive change activities throughout the department. Also responsible for tracking progress toward achieving goals and objectives. Lead projects with cross-divisional teams to pursue opportunities for cost savings, process improvement, staff and leadership development, and organizational learning.

* Plans and directs the activities of the City's Performance Excellence Program. Oversees Citywide planning/implementation of organizational performance improvement strategies, which includes strategic and operational plan development, implementation, and monitoring. Provides consulting services in performance measurement development and reporting * data visualization * continuous improvement * and behavioral insights.