janet mowat

administrator and receptionist

About

Highly experienced, motivated and enthusiastic Administrator/Receptionist, who has been in continuous employment within banking environment. Well organised and excellent team player with proven ability to work proactively in a complex and busy working environment. Excellent communication skills and telephone manner providing high level of customer service to stakeholders at all times. Ability to work with complex administrative issues and to work under own initiative and accomplish tasks as assigned and produce consistently accurate work even whilst under pressure. Comprehensive knowledge of Microsoft word, Outlook, Excel and Access. Now looking for similar role

Country

ireland

City

ireland

Industry

banking

Skill

banking, administration, receptionist duties, finance, credit risk, customer service, portfolio management, credit, risk management, financial services, credit analysis, financial analysis, relationship management, commercial banking, financial risk

Experience

customer services and checkouts and replenishing

sainsbury's

1999-6 - 2003-1 · 3 yrs 8 mos

Worked nightshifts replenishing and covering customer services desk whilst my children were young

telephonist

danske bank

1978-8 - 1993-11 · 15 yrs 4 mos

15 years service - handling customer queries, colleague enquiry calls and message distribution for Northern Bank Head Ofice

front of house receptionist

bank of scotland

2003-10 - 2007-1 · 3 yrs 4 mos

* Receptionist for Bank of Scotland (Ireland) Belfast Headquarters meeting and greeting clients in person while managing a busy switchboard * Answer phones in a professional manner, taking and relaying messages and transfering calls * Receiving all mail - sorting and distributing between three floors of businesses * Responsible for maintaining a pleasant welcoming and professional reception area * Book meeting rooms on electronic system * Organinise catering for +50 clients * Maintain Stationery supplies * Help co ordinate social events * Book business travel - organise hotel accomodations * Train colleagues for covering reception or for new colleagues