janelle wynn

* Assisted customers in locating merchandise * Operated cash register * Managed over five hundred dollars in cash * Helped maintain a friendly and professional work environment * Regulated store inventory * Processed phone orders * Resolved customer issues * Helped maintain store revenue per day * Updated associates with company and product knowledge * Managed staff

* Assisted bank customers with account information * Provided expert advice on acct management * Facilitated mutually acceptable resolutions for clients concerns.

* Ensured that the floor was presentable and organized * Recommended, selected, and helped locate or obtain merchandise based on customer need and desire * Helped maintain store revenue per day by ensuring the products and goods which are in the store are fully satisfying the needs of customers * Answered phones to assist with customer questions

* Maintained store staff by recruiting, selecting, orienting, and training employees. * Maintained store staff job results by coaching and counseling employees while planning, monitoring, and appraising job results * Answered questions and resolved customer complaints and concerns * Ensured the availability of merchandise and services * Helped enhancement of kiosk performance

* Supported store manager with management and coordination of daily operations of the store * Engaged in promoting and selling product to ensure customer satisfaction * Responsible for opening/closing, checking in merchandise as well as preparing and making deposits as needed * Partnered with sore manager to maximize sales and build high performance teams * Developed relationships with new and existing customers to increase sales * Responsible for all floor set’s, price changes and promotions * Maintained sales floor visual upkeep and refresh

* Increased customer base through friendly, attentive service * Interacted with walk in customers and recognized their preferences and financial capacity * Provided different alternatives to the customers until they are satisfied with their choice * Processed customer payments, balanced cash drawers, and maintained sales records * Maintained a friendly and professional work environment * Placed orders to restock merchandise and handled receiving of products * Responded to phone calls and answered queries regarding store operations and products * Increased revenue by communicating and demonstrating benefits of products and special offers to new and returning customers * Updated associates with company and product knowledge * Motivated staff to meet goals * Supervised employees and ensure store policies and regulations were followed * Achieved financial objectives and exceeded personal daily, weekly, and monthly sales goals on multiple occasions.

* Assisted customers with online orders * Educated customers about company products * Identified current and future customer requirements by establishing rapport with potential and actual customers * Customer calls backs