Janelle Faba, PMP, CRISC

Executive leader responsible for enterprise IAM strategy across 1000+ applications, 30,000 workforce users, and global infrastructure. Drive the strategic vision, development, and execution of Identity and Access Management frameworks that ensure secure, compliant, and efficient access to critical business systems and data. Deliver innovative, scalable IAM solutions, leading cross-functional teams to mitigate cybersecurity risks, optimize identity governance processes, and enhance the user experience across both on-premises and cloud environments. • Delivery of a cloud based Identity Governance Administration tool (SailPoint IIQ) automating provisioning and access reviews, reducing manual effort and improving audit compliance. • Delivery of a cloud based Privileged Access Management tool with a highly redundant architecture (CyberArk) reducing risk to the organization and consolidating privileged access for a complex environment to a single platform • Develop, grow, and expand capabilities and resources for IAM engineering, automation, governance, and risk team members • Ensure operational excellence (reduced outages and improved uptime) and improve operational efficiency (improved time to resolution, reduced manual work, and increased engineering output) through automation and implementation of DevSecOps practices • Responsible for creation, management, and approval for new business cases impacting the applications support • Drove collaboration with business units including legal, compliance, risk, and human resources, to align IAM initiatives with broader cybersecurity and business goals, ensuring a cohesive, risk-aware approach to identity management • Led a team through significant organizational change including through integration and divestment activity • Executive reporting related to identity and access management program status and impacting issues

Lead team of business analysts including a manager and director; total of 15 team members with 3 direct reports. Focus on process improvement and team coaching. • Delivery of key initiatives with a software development impact. Responsible for overall delivery of projects and benefits realization of the completed projects • Team members managed requirements and delivery of software updates for 10 different applications • Responsible for creation, management, and approval for new business cases impacting the applications supported (Projects/programs costing $1bn or more) • Perform capacity planning and reporting allowing business owners to properly prioritize projects based on team capacity • Set vision and strategy for the delivery organization and for the software applications supported. • Manage leaders and teams through transformations in methodologies and cultural shifts.

Lead team of project managers, program managers, security consultant, and process improvement specialist. Focus on process improvement and team coaching. • Delivery of key initiatives with a software development impact. Responsible for overall delivery of projects and benefits realization of the completed projects • Manage 15 programs/projects simultaneously with approximately $1b total in expected business value • Create and demonstrate the value of a new department within IT organization • Perform capacity planning and reporting allowing business owners to properly prioritize projects based on team capacity • Create and track KPIs for time tracking, releases, and project delivery • Convert two application teams to a value delivery methodology resulting in reduction of defects, higher productivity, and less waste • Lead IT process management improvements using LEAN methodologies

Manage team of developers, quality analysts, a scrum master, and an architect. Point of contact for three Windows and SQL platforms. Focus on process improvement and team coaching. • Determine scope and budget (including capacity planning) for system enhancements. • Implemented deployment best practices improving system availability and ease of deployment • Work with product and compliance teams to implement requirements on platform. • Track and evaluate development and system performance indicators. • In the process of converting a portion of the team to agile development practices

Manage team of developers and a business analyst. Manager and SME for a Windows and SQL platform. Implemented development and system performance indicators including total time to resolution for defects, system change counts, and development efficiency. • Determine scope and budget (including capacity planning) for system enhancements. • Serve as project manager for system enhancements. • Work with product and compliance teams to implement requirements on platform. • Serve as subject matter expert for supported platform. • Serve as release coordinator for all system releases. • Track and evaluate development and system performance indicators. • Recommend and implement development process improvements. • Manage team of developers and a business analyst

Manage team of Business Analysts/Project Managers, Developers, and QA Analysts. Implemented project key performance indicator reporting. Implement and ensure compliance with standard project management practices. • Created Project Management Office • Implement agile project management methodologies • Implemented agile software methodologies for customer delivery development team • Implement and continuously improve project measurement programs and standard project management processes • Manage tier-one client projects and schedule complex, cross-functional client implementations • Manage software releases and all internal projects • Track and evaluate profit and loss per project • Serve as Product Owner and Scrum Master for customer delivery development team • Manage team of Business Analysts, Developers, and QA Analyst.

Managed team of five and the offshore testing team. Implemented several process improvement and measurement programs including audit processes, root cause analysis processes, coding standards, testing standards, and measuring key performance indicators. Ensure that all development practices comply with the latest compliance requirements.

Built department from scratch when organization relocated from Houston, TX to Las Vegas, NV. Implemented departmental standards and documentation which improved efficiency. Managed team of nine; five project managers and four tech writers/BSAs. Implemented over 100 programs for clients while in implementations. Key implementations include; custom eGift and Teen cards for Discover Financial Services and custom incentive/reward card program for Sodexo.

Implemented over 100 programs for clients while in implementations. Key implementations include; turnkey implementation for PULSE’s prepaid product, payroll program for PayCard, and several general spend card implementations.

Implement technology related projects. Maintain, upgrade, and troubleshoot IBM mainframe, ATM and transaction processing system, online banking system, and IVRU. Provide technical support for employees and online banking users.