jane LUM

Director, Head of Human Resources- Singapore @ Shilla Travel Retail Singapore

About

Jane is a seasoned Human Resources Director and Strategist with over 20 years of experience driving organizational success across MNCs, Public Listed Companies, and SMEs in Singapore and the Asia Pacific region. Rising through the ranks to leadership, she specializes in HR strategy, organizational restructuring for productivity, talent acquisition, and startup manpower mapping. Recognized for her contributions, Jane was awarded the Model Supervisor Award (Individual) by Yellow Ribbon Singapore in 2013. Beyond her corporate achievements, she serves as an expert judge for prestigious accolades, including the 2026 and 2022 Employee Experience Awards and the 2023 HR Vendor of the Year Award. As a certified LEGO® SERIOUS PLAY® practitioner, Jane brings a creative, step-by-step approach to mentorship and career counseling, driven by her passion for fostering professional growth.“The best reward is to see growth in the people you coach and mentor.”

Country

Singapore

City

Singapore

Industry

Luxury Goods & Jewelry

Skill

Personnel Management, Event Planning, work shop facilitation, Bridal Makeup, Aesthetics, Employee Learning & Development, Training Delivery, Make up Artistry , Spa Management, Labor Management, talent acquisition , Strategic Human Resource Planning, Training and Development (HR), Union Relations, Facilitation, Workshop Facilitation, Business Strategy, Global Talent Acquisition, Competitive Analysis, Compensation Management

Experience

Director, Head of Human Resources- Singapore

Shilla Travel Retail Singapore

2019-5 - Present · 7 yrs 5 mos

Singapore

Strategic Human Resource Leadership • Talent Acquisition & Recruitment • Talent Retention & Turnover • Employee Experience, Engagement & Productivity’ Culture • Learning, Development, and Compliance • Human Resources Operational Efficiency • Compensation, Benefits & Salary Benchmarking • Company Structural Planning and Productivity Optimization • Change Management and Agility • Union Collaboration and Management

Senior Manager, Human Resources (Singapore, Malaysia, Australia & New Zealand )

Chopard

2018-3 - 2019-4 · 1 yr 2 mos

Singapore

Reporting directly to the CEO SEA, Jane created global wide strategic forecast for long term business sustainbility plan towards business progression. • Human Resource Leadership, Singapore, Malaysia, Australia & NZ • Talent Acquisition • Payroll Administration including of attendance, leave module mgmt • Employee Experience, Engagement & Productivity’ Culture • Overseas Learning & Development with Training Manager reporting • Luxury Retail Compensation, Benefits & Salary Benchmarking • Company Structural Planning and Productivity Optimization • Change Management and Agility • Employee Disciplinary and Compliance

Senior Manager, Human Resources Business Partner, Singapore

Valiram

2014-3 - 2018-3 · 4 yrs 1 mo

HR Operations lead for Singapore (600 headcount within 64 stores) supporting both domestic and travel retail business in partnership with multi brand partners globally namely Victoria Secrets, Tumi, Kate Spade, Michael Kors, Jimmy Choo, Bath & Body Works as well as multi brand watches from mid mass to luxury including Rolex Boutique at Resorts World Sentosa. • Human Resource Leadership • Talent Acquisition & Recruitment • Management Stakeholder approvals related to Manpower • Employee Onboard • Retail Compensation & Benefits • Employee Disciplinary and Compliance