Jana Milcikova

Executive authority in the new subsidiary of the company, reporting directly to the CEO. Responsible for growth and operational excellence in the location with 75+ full time employees, $22M annual revenue. - Led company during transition following acquisition, crucial time for culture change and development. Accountable for transitioning company from high-quality/low-volume to high-quality/high-volume operation. - Directed operational and production improvements lowering overhead from 60% to 30% over 24 months. - Implemented new Project Management tools that vastly improved communication, accountability and follow through. - Increased throughput, created TPM program eliminating unplanned downtime, rolled out OSHA compliance safety program, eliminated backlog of orders and created additional production capacity for new business. - Decreased and standardized lead times. - Created and implemented business, operational and manufacturing KPI’s. - Developed estimating processes and tools, increased quoting accuracy, established min manufacturing profit margins. - Implemented quality standards throughout the process, decreasing reject rates and eliminating escaping defects. - Led multicultural employee force.

Served as the operational authority in the organization, ensuring the integrity of data, transparency, and accountability. Part of governance and oversight along with the Managing Partner and Founders, support mission driven business operations (BCorp). - Accountable for COGS, departmental budgets and reconciliations, full departmental P&L responsibility. - Accountable for $2.5M inventory assets, set up new warehouse operations, systems and inventory controls. - Responsible for improving operational processes and ERP (NetSuite) enhancements, automations; user acceptance testing and implementation. - Increased monthly invoicing by 30% in first 6 months, by 50% within a year. - Led relocation of all Operations from Brooklyn, NY to a new manufacturing facility in Kingston, NY. Responsible for setting up all manufacturing lines, including equipment relocation and commission, inventory set up, work flows, staff hiring/training (90% new work force hired). Concurrently managed two locations during the 3 month physical transition, to ensure compliance with business, customer care and operations KPI’s. - Increased productivity, created extra production capacity to support revenue creation and business growth.

Execute procurement strategies to ensure consistent and high-quality value delivery while identifying cost-saving and cost-reduction opportunities. - Leveraged contract negotiation expertise to secure terms and conditions for $20M NYC Housing Authority project. - Used smart strategies to procure and negotiate 5 Just-in-Time additional projects. - Devised a new procurement strategy, re-negotiated terms, and added 13 new strategic industry partners, increasing the credit line with 60% of existing vendors as a bottom-line result. - Identified and realized cost-saving and cost-reduction opportunities.

Reporting directly to the CEO and Board of Directors, held accountability for P&L, budget, strategic planning, with annual revenue of $11M. Oversaw all retail, wholesale, production, accounting, marketing, and service operations while managing a staff of 80. - Designed an OGSM (Objectives, Goals, Strategies, and Measures) strategy, providing fixed and measurable goals, strategies to guide actions, and measures to monitor progress; provided directions to staff, increasing productivity and engagement. - Took advantage of HR best practices to build high-performance and accountability-focused culture, improving employee morale and retention with a voluntary turnover decreased by 75% within 12 months. - Drove down COGS (Cost of Goods Sold) by 24% with the implementation of operational measures and improvements. - Oversaw the opening of 3 new retail cafes in 2016-17, an initiative that increased yearly revenue by $1.3 million. - Centralized operations in one location to save on real estate costs while improving manufacturing operations efficiency; within 6 weeks, completed the buildout of the new company headquarters and moved in all operations, resulting in direct bottom line growth and $55,000 in savings on production payroll within 12 months. - Established total preventative maintenance (TPM) program across all manufacturing and cafe operations that increased efficiency by 50%, with zero unplanned downtime, and reduced need for overtime by 30%. - Lead Kaizen events throughout operations as well as created and implemented standard operating procedures (SOP) to maintain consistency, repeatability, efficiency, and quality, improving throughput by 25%. - Instituted preventative maintenance calendar for wholesale customers, decreasing customer emergency calls by 65%. - Capitalized on the new market demand to lead a large-scale project to outsource cold brew production; outsourcing increased supply 80%, revenue growth $1M annually.

Ran manufacturing and distribution company of 43 people, with $7.3M in CapEx. Established performance-driven KPIs across the business. - Assembled high-performing team establishing sound HR practices with a focus not only on QA and compliance processes but also on employee-empowering leadership; improved all aspects of HR, and increased employee engagement. - Reduced COGS by 50% with continuous improvement initiatives such as production efficiencies, raw material cost negotiations, quality improvements, streamlining product line while taking into consideration demand and branding. - Boosted sales revenue by 15% by spearheading the implementation of a new sales model incorporating new market players. - Launched 3 new sustainable products under an exclusive distributorship to gain market share and increase sales revenue by 30%.

Directly managed Engineering Director and Operations Director and their respective teams. Designed and purchased a new batch plant consisting of an automated loading line for raw materials, new mixing equipment while utilizing parts of the original old equipment. Commissioned and tested the equipment to ensure quality and throughput. - Implemented fabricator training across the USA to ensure the quality fabrication of IceStone surfaces, reducing quality issues from 14% of sales to 1%. - Created and implemented both Residential and Commercial Manufacturers' warranties that increased revenue by 15% commercially and 25% residentially. - Analyzed customer demand, and revamped product line and pricing model following demand and customer base, driving revenue growth by 20%. - Oversaw implementation of new safety programs to ensure OSHA compliance, resulting in the elimination of accidents on the production floor; achieved the goal to increase near misses and established processes to follow up on near misses to eliminate threats. - Implemented TPM (Total Preventative Maintenance Program) for all production equipment, resulting in a reduction of unplanned equipment downtime by 50% in the first 6 months and additional zero unplanned downtime achieved within the first year.

Directly managed team of Process Engineers tasked with continuous improvement efforts on the production floor. Held accountability for all R&D tasks, production operations, and quality standards. - Increased production yield from 10% to 85% by implementing several measures, including: - Standardization of production processes to maintain consistency and quality. - Improvement of product mix design, resulting in increased all quality performance indicators. - Creation of Quality Assurance Program (QAP) with all strategic suppliers. - Implementation of Six Sigma, Kaizen, and Lean Manufacturing practices to improve efficiencies across the manufacturing process. - Commissioned new production equipment ($5 million CapEx), improving quality yield by 25%.

- Commissioned new production equipment. - Evaluated and qualified second sourcing for raw materials. - Ensured full quality compliance. - Kept product certifications current.

- Developed quality standards and testing procedures. - Improved product mix and design, improving yield 15%. - Implemented production yield monitoring. - Developed new and custom products.