Jan Muis, BEc

Deal Management Operations – Hitachi Vantara Oct 2017 – Present | Rotterdam, NL Senior Deal Management Operations professional partnering with Field Operations and cross‑functional stakeholders to ensure accurate, audit‑compliant capture of sales, contract, and pricing data across regional and corporate operations. Key contributions Design and embed scalable, policy‑driven operational processes improving data quality, governance, and execution consistency at the intersection of Commercial, Finance, and Legal. Own day‑to‑day operational compliance across order management, allocations, and exception handling. Translate recurring operational friction into structured, defensible process and automation solutions aligned with enterprise governance standards. Drive continuous improvement initiatives focused on auditability, operational clarity, and sustainability, enabling confident execution at scale. Design and development of a custom lease management and pricing application using React and Power Apps Code Apps, replacing manual Excel-based processes. Built advanced financial calculation logic (PMT, FMV residuals, free rent scenarios, multi-frequency structures) to support consistent and scalable deal evaluation. Designed a multi-stage workflow (Calculator → Proposal → Funding → Contract) with validation, stage tracking, and structured data capture. Developed a modern enterprise-grade UI including dynamic tables, filtering, and optimized user experience for finance operations. Architected the solution with a clear separation between frontend logic and data layer, enabling future integration with Dataverse and supporting enterprise ALM (Dev → Test → Prod).

Operations Management Specialist (EverFlex & Lease Portfolios) Oct 2017 – Present Scope & impact Lead pricing and operations governance for EverFlex and lease portfolios, designing end‑to‑end, audit‑ready workflows across Commercial, Renewals, SDM, and Finance. Orchestrate usage‑based billing and entitlement hygiene, contributing to approximately $80M Flex Fee revenue over four years through improved data quality and discipline. Build executive‑level Power BI dashboards providing visibility into KPIs, contract portfolios, and operational health. Develop AI‑enabled and Power Platform–based automations supporting entitlement requests, usage billing, and reporting approvals, reducing cycle time and variability. Enhance Salesforce–Power BI integration, improving global reporting accuracy and portfolio integrity. Lead RACI and SLA alignment for EverFlex renewals and program‑level closure, strengthening ownership and execution accountability. Initiate and deliver in‑house automation pilots to address recurring gaps across Commercial, Finance, and Legal—positioned for broader enterprise adoption pending governance and fit assessment. Design controlled workflows for lease management and recurring fee tracking, with strong emphasis on auditability, clarity, and scalability.

As a Deal Management Operations professional, I manage the daily operations for Global Financial Services within EMEA, overseeing a portfolio exceeding $125M USD. My role involves improving operational systems, processes, and policies to support the organization's mission. I play a significant role in long-term planning, including initiatives geared toward operational excellence. I am responsible for the development and implementation of pricing tools, developing long-range forecasts, and maintaining long-range financial plans. Additionally, I manage day-to-day processes and report directly to the EMEA Management Team.

Managed a $125M Global Financial Services portfolio across EMEA. Developed pricing frameworks, long-range plans, and forecasting models. Led operational reporting improvements and cross-functional governance.

As a Business Operations Manager for the T-Systems/Shell account, I oversee the day-to-day operational and financial management of the account. My role involves creating models for efficiency and consistency, and managing local countries regarding all aspects of the business. In my previous role as a Global Accounts Analyst, I was responsible for calculating new pricing for RFPs (request for proposals), creating pricing models, and maintaining global operational and financial reports. I also managed the quarter close process for the Vice-President of Global Accounts. As a Microsoft Excel/Access Developer, I built fully operational Excel models (financial and operational) using Visual Basic for Applications. These models are efficient, user-friendly, and save time due to their custom integrated menu structure and built-in logic.

Built pricing models for RFPs and automated reporting through advanced Excel/Access VBA solutions. Delivered cycle-time reductions through system optimization.

As a Finance Assistant for the Global Account Shell at Hitachi Data Systems, I was responsible for setting up the administration for the Shell Global Account. My activities included creating global processes for revenue recognition, developing quarter price books, maintaining forecasts, and communicating with Shell on pricing and operational topics1. In my role as an Advisor at Orange, I performed activities within the framework of IFRS adjustments for fixed assets. As an Information/Data Warehouse Specialist at Marsh, I calculated the income budget and cost budget for 20062. Additionally, as an Advisor at ABB Lummus, I was responsible for documenting, passing through, and testing processes within the framework of Sarbanes-Oxley (Sox). At FlowServe Netherlands, I served as an Advisor, responsible for documenting, passing through, and testing processes within the framework of Sarbanes-Oxley (Sox).

Managed IFRS adjustments, SOX compliance, and revenue recognition across global clients.

Create reports (financial, operational). Building and maintaining data warehouse.

Developed data warehouses and delivered operational and financial reporting.

Calculate the income and cost budget for all departments within the hospital. .

Performed departmental budgeting and cost analysis.

Worked as consultant for a variety of customers on different projects.