
jami hughes
technician security leader
About
I am a visionary product leader inspired by strategy, innovation, compliance, accelerating agility, improving customer experience, training and development. I have the ability to think strategically and lead teams to execute with tactical efficiency. I have been acknowledged for my ability to visually showcase the big picture with all the critical metrics that empower teams to drive the right change to achieve their goals. My specialties include Strategy, Innovation, Mergers and Acquisitions, Data Governance, Operational Excellence, Quality Control, Compliance, and Financial Management. My leadership principles are built around customer value, developing people, establishing trust, and building strong relationships. Background encompasses over fifteen years in critical improvement and automation assignments in financial services environments. Experience and abilities supported with a MBA and B.S. in Business Management.
united states
bountiful
financial services
process improvement, business development, mergers and acquisitions, financial analysis, internal audit, financial services, management, finance, risk assessment, project management, internal controls, banking, program management, credit, credit cards, sdlc, financial risk, operational risk, strategic planning, operations management, portfolio management, risk management, leadership, business analysis, strategy, vendor management, relationship management, anti money laundering, cross functional team leadership, analysis, analytics, governance, payments, change management, agile methodologies, business continuity, credit risk, business process improvement, enterprise software, software project management, it strategy, customer relationship management, project portfolio management, business strategy, business intelligence, business process, information security, project management office, software development life cycle, requirements analysis
Experience

technician security leader
progressive leasing

chief information security officer
webbank

investor
teamlogicit

head of technology
webbank

owner
teamlogicit

regulatory compliance manager
capital one

director of internal control
american express
* Director of Internal Control * Internal Audit Coordination, State Licensing & Exams, Risk Assessment * Compliance, Finance & Operational Risk

self assessment operations manager and vice president
citi
Managed a Commercial Credit Card Monitoring team across five sites and Canada to implement risk management tools.

technology director of legal, regulatory, and compliance delivery
american express
* Oversight of approximately 150 resources (employee and contractors) including managers of managers * Application owner of: Enterprise Growth Data Warehouse, Enterprise Growth Data Hub, Compliance Portal (Escheatment, Know Your Customer, Privacy), Operations Portal, Risk Portal, Enterprise Growth Sharepoint, Enterprise Growth Rally, Role Based Access Tool (a User Access solution) * Led the .net application development team * Technology Control and Compliance contact * Vendor Management Oversight including contract reviews, SLA oversight, Disaster Recovery compliance, SSAE16 reviews, etc. * Enterprise Growth Disaster Recovery * Delivery of Data Management Strategy Planning * Delivery of Compliance Projects (OFAC, Privacy, etc) * Oversight of SIT Testing team * Oversight of Compliance Risks across technologies * Coordinated all open audit/exam issues to closure with sustainable action steps. * Ownership of Legal, Regulatory, Compliance & Data initiatives across Prepaid including two legal entities (PCMC & TRS)

vp, transformation excellence
american express
* Managed $500M Budget and nearly $1B in Technology Develop for an organization of approximately 10,000 people * Lead the development of an Enterprise CIO Executive Portal leveraging gamification solutions to drive action on Key Metrics across the Technology Organization * End to End leadership of the Operational Enablement team * Lead a Financial Transformation team to drive efficiency and process optimization. * Partnered with Senior Leaders to establish metrics that aligned with the Technology strategy and road map to ensure a success delivery.

vp, technology compliance
american express
* Oversight of all internal Technology audits and external exams for Enterprise Growth Technology * Directed the Compliance Scrum Team * Compliance Oversight of the Vendor Management program * Led the annual Technology Board presentations * Directed the deployment of the Data Governance Program * Led the Risk Assessment programs utilizing COBIT and COSO models to assess the end to end environment and deploy corrective actions * Disaster Recovery and Business Continuity Sponsor for the business unit * Led the User Access Certification Improvement program * Management of Technology Compliance Projects (Privacy, GLBA, OFAC, Escheatment, Basel, AML) * Assessed of systemic controls for Compliance and Financial Risks * Oversight of the development of the Agile SDLC Policy * Led the Agile User Acceptance Testing scrum teams * Directed the Technology Tools Utility team (Rally, Project Server, and SharePoint)
Education
university of phoenix
business administration
Activities and Societies: Delta Mu Delta International Honor Society in Business
university of utah
marketing
Activities and Societies: Golden Key National Honors Society
jami hughes's Contact Information
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