Jamie Neal
Sr. Workday Program Manager @ Encore Capital Group
About
Analytical and Critical-thinking HR technology professional with 8+ years of experience in recruitment - experienced in executive search, staffing, and high-volume corporate recruitment, specialized in technology-based roles; 3+ years in HR systems, with experience in process improvement, tech solutions implementations and project/program management and cross-department collaboration. Now focusing on governance and change management within Workday Financial and HCM platforms. A leader focused on results and creating a meaningful impact to organizations.
United States
Clayton
Financial Services
Project Management, Software Project Management, Workday Financial Management, Workday Human Capital Management, Workday Recruiting, Workday, Workday Payroll, Workday Reporting, Communication, Employer Branding, Recruiting, Technical Recruiting, Workforce Planning, Process Improvement, Program Management, Human Resources (HR), Social Media Marketing, Email Marketing, Sales Operations, Direct Sales
Experience

Human Resources Program Manager
Remote
• Managed and owned full implementation of the company's current ATS (Applicant Tracking System) including gathering requirements, system design/configuration, testing, integrations, and post implementation support (Jobvite) • Designed hands-on live training for Recruitment Team, ensuring knowledge transfer and system adoption • Project Managed the design, testing and launch of FASHIONPHILE's first ever HR Servicedesk • Supported the creation and execution of companywide communications related to project launches and change management • Managed LinkedIn relationship to launch Job Scraping and ensure internal processes for optimizing Job Slots • Program Managed the technical implementation of the company's first recognition platform and new intranet including SSO, multiple system integrations, complex reporting requirements, compliance, documentation and testing • Supported Recognition Program creation including review and recommendations for programs, messaging, and communications delivery

Talent Acquisition Manager
Carlsbad, CA
• Hired as the first and only internal recruiter to support company growth Initiatives nationally by sourcing, recruiting and hiring top talent in the US and across all skillsets and levels • Partnered closely with C level executives to understand Future Tech/ Business Initiatives and create candidate pipeline plans • Acted as a Talent Advisor providing local and national market expertise, availability of resources, compensation data, competition for resources, training options available, etc. • Project Managed and Coordinated Recruiting events within targeted hiring skillsets, DEI initiatives and locations • Successfully recruited and hired for 12 new Retail Locations across the US and meet soft opening dates • Supported the implementation of 3 ATS systems (ADP, Paynet – new product rollout/advised them on development based on user needs, JazzHR). • On-boarded and Vendor Managed external staffing firms • Supported process and documentation improvements related to the recruiter lifecycle, candidate experience, compliance, and reporting • Interviewed, trained, and mentored new hires into the Talent Acquisition Team

Founding Member
Carlsbad, California
Pillar Lead for Education. Our mandate is: Be a conduit between educational institutions and industry so they can best fill the education and talent capability/skill gaps. Establish and incubate innovative educational opportunities that enable Individuals to gain, "real world," experience. Reach students across both traditional and non-traditional educational backgrounds to advance educational opportunities and drive workforce readiness.

Creative Talent Agent
San Diego, California
Talent Agent, experienced in full-desk executive recruitment across multiple industries and placement within multiple verticals, and in recent years focusing solely in the Creative Services and Marketing space. I place Top Creative Talent in lucrative temp-to-hire, temporary assignments, and direct hire roles with local companies. I strive daily to exceed my clients' goals and expectations by finding the perfect fit for both the professional candidate and my client. I encounter each experience with enthusiasm to further my knowledge and expertise, as well to accomplish each goal. I love finding creative ways to get the job done! My accomplishments come from a mixture of hard work and cultivating meaningful relationships with every individual I work with.

Executive Recruiter
Anaheim, California
Candidates: Linked In currently has millions of career profiles. Please understand I am reaching out to you because I recognize your talent/success. My clients retain me to identify and deliver top talent. In my professional opinion if I am reaching out to you, there is a reason. Your time is valuable as is mine. With that in mind, do not sell yourself short by declining an opportunity without at the very least, hearing about the opportunity. This needs to be done through conversation, not just emails.You are successful due to the fact that before you make a decision you gather all important information. Do the same in your personal life/career and great things can happen. My current opportunity may not be for you, but a year down the road another might be.

Account Manager
Synergy Health NA (formerly SRI Surgical)
I manage a large territory of hospitals and surgery centers in Southern California, focusing on account & revenue retention and territory growth of surgical supplies and services. - Manage all on-hand inventory at accounts - Educate clinicians and all staff on appropriate uses of products - Present to multiple levels of leadership (products/services; cost analysis; value analysis) - Negotiate contracts and pricing, maintaining cost leadership - Field all customer issues and respond immediately - Coordinate and facilitate clinical trials and implementations - Maintain CRM database with customer information and activity

Direct Sales Agent
HCC Medical Insurance
Responsible for maintaining current client database and for growth of direct sales for international health insurance company Increased my gross written premium by 200% year-over-year Have grown student insurance business with acquisition of several Asian study programs accounts; manage those accounts Conduct sales/orientation presentations for large student groups Marketed HCCMIS at conferences and industry trades shows by exhibiting and meeting potential clients Kicked off social media campaigning for HCCMIS by creating and maintaining several SM accounts Wrote website content for release of several new sites Created marketing material, including flyers, landing pages, social media campaigns and e-mail blasts Provided consultation for thousands of clients in finding most appropriate medical plan option Consulted with the Defense Security Cooperation Agency to create a policy to meet government's requirements for international military trainees; became sole carrier for the DISAM program. Employee of the quarter: first quarter-sales and marketing departments 2010

Education Consultant
Team player who managed multi-responsibilities independently within a sales team environment Recruited students for technical training programs Proven history of maintaining and expanding a current account base Maintained accounting records and contact management database Conducted in-house meetings Conducted outside meetings Prepared and present sales programs with in-depth knowledge of various IT courses, certifications, and market needs Worked with local, state, federal funding agencies Closed business EC of the Month: March 2008

Customer Service Representative, Level II
Awarded "highest volume" new accounts for May, July, August 2006 Worked with approximately 15 new clients/day, opening new accounts Counted overnight and ATM deposits Maintained accounting records of bank transactions for approximately 50 clients/day Maintained accounts/client database through follow-up calls and appointments Responsible for opening and closing procedures for different locations

TV Field Reporter
WTHI
Delivered news as night side/weekend news reporter Made contacts for interviews; Conducted interviews Wrote and edited stories for newscast Delivered breaking stories and interviews, live on-air Offered weekend sports anchor position upon resignation Networked all over Wabash Valley and made many important contacts from my work at WTHI
Education

Communications, Journalism, Broadcast Media
During my time at U of I, I served as Sports Producer, Anchor, and Field Reporter for UIndy TV. I also participated in Society of Professional Journalists, Social Work Association, and volunteered for "Caterpillar Kids," a St. Francis Hospice program for children who have lost loved ones. I was also active in Intramural Volleyball.
Jamie Neal's Contact Information
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