Jamie Viramontes
Founder & CEO @ Konnect
About
HR is at a breaking point — and it's not the one everyone's talking about.Leadership wants AI everywhere. Employees still want a human when it matters. HR teams are stuck in the middle, drowning in tier-1 questions while the strategic work gets pushed to next quarter. And most "AI for HR" solutions on the market? They're built to replace, not to support.That's why I built Konnect around a different idea: Keeping HR Human™.Konnect is a Modern HR firm. We give mid-market companies a full HR function — real people who know your business, paired with Konnect AI, our AI platform led by Sophie. Sophie handles the repetitive 80% (policy questions, PTO, onboarding, benefits FAQs, performance check-ins) so your HR team owns the 20% that actually needs a human.The result: HR leaders look 3x bigger. Mid-market CEOs get a Fortune-500-caliber HR function for less than the cost of one internal hire. And the human side of HR — the part that builds culture, retains people, and separates good companies from great ones — gets its focus back.Who I work with:• HR leaders who want AI as a teammate, not a threat• Mid-market CEOs (50–500 employees) who need HR that scales without losing the human side• PE-backed operators who need HR infrastructure to keep up with growthWhat sits behind Konnect: 25+ years in HR, including CHRO roles at Forever 21 and UCI Health, VP of HR at Chipotle, and time at JPMorgan Chase. Forbes HR Council member. Board member at the UCI Paul Merage School of Business. Cal Poly Pomona undergrad, UCI Merage EMBA.But the credentials aren't the point. The point is that after two decades inside the machine, I know exactly where HR breaks — and I built Konnect to fix it.DM me if you're rethinking what HR should look like at your company. Always up for the conversation.
United States
Irvine
Human Resources
Talent Management, Talent Acquisition, Employee Relations, Performance Management, Succession Planning, Recruiting, Workforce Planning, Temporary Placement, HR Policies, Strategy, Onboarding, Employee Benefits, Deferred Compensation, Hiring, Internet Recruiting, Compensation & Benefit, Technical Recruiting, Change Management, Organizational Design, College Recruiting
Experience

Founder & CEO
Irvine, CA
Where HR expertise meets AI innovation. Keeping HR Human™. Konnect is a Modern HR firm built around a simple thesis: AI should make HR more human, not less. Founded in 2020, we serve mid-market companies with a five-product suite (HR Services, Managed Payroll, Konnect AI, KonnectER, and KonnectEd), combining embedded HR expertise with AI-powered scale. I founded Konnect to solve the tension every HR leader and CEO feels but few can articulate. Leadership wants AI everywhere. Employees still want a human when it matters. And most "AI for HR" solutions are built to replace, not to support. Konnect's model of real people who know your business, backed by Sophie (our AI persona inside Konnect AI), closes that gap. WHO WE SERVE: • HR leaders who want AI as a teammate, not a threat • Mid-market CEOs (50 to 500 employees) who need Fortune 500-caliber HR without the headcount • PE-backed operators who need HR infrastructure to keep pace with growth SELECTED PROOF POINTS ✪ ESTABLISHED KEEPING HR HUMAN™ AS THE DEFINING POV FOR MODERN HR. ✪ BUILT A FIVE-PRODUCT SUITE INTEGRATING HUMAN SERVICES AND AI, WITH SOPHIE (KONNECT AI) HANDLING TIER-1 EMPLOYEE SUPPORT AT SCALE. ✪ SCALED CLIENT PORTFOLIO ACROSS FOOD & BEVERAGE, RETAIL, HEALTHCARE, AND PROFESSIONAL SERVICES. • YETI: "Konnect has become an extension of our team." (Jayme Barbosa) • Rubio's Coastal Grill: "Konnect AI has been a game changer." (Clyde Lewis, VP of Operations) ✪ SHIFTING REVENUE MIX FROM SERVICES-HEAVY TO 75/25 SAAS/SERVICE, BUILDING HR TECH THAT SCALES BEYOND HUMAN HOURS. ✪ FORBES HR COUNCIL MEMBER, CONTRIBUTING THOUGHT LEADERSHIP ON MODERN HR AND AI ADOPTION. Konnect isn't traditional HR outsourcing. It's what HR looks like when someone who's actually run it (CHRO at Forever 21 and UCI Health, VP of HR at Chipotle) rebuilds it from scratch for the AI era.

Chair & Board Member
Serve on the Dean's Leadership Circle, a select group of senior executives partnering with the Dean to shape the school's strategic direction through leadership, mentorship, and philanthropy.

Chief Human Resources Officer
FHired to rebuild the People function and lead cultural transformation across 540+ global locations and 20,000 employees ($2B revenue). Navigated the company through COVID, remote work, and the Great Resignation. ✪ SAVED $5M through process improvements and technology streamlining. ✪ REDUCED FIRST-YEAR TURNOVER BY 30% through overhauled talent strategy. ✪ LED CULTURE TRANSFORMATION, launching DE&I strategy, LMS, and quarterly performance framework.

Vice President Human Resources
Newport Beach, California
Recruited to lead HR through Chipotle's HQ relocation from Denver to California and to solve three root-cause issues: ineffective structure, high turnover, and disconnected people strategy. Oversaw Talent Acquisition, OD, L&D, and HRBP functions across the U.S., Canada, and Europe during a period of opening one new location every 24 hours. ✪ SAVED $4M through process redesign using Kaizen methodology. ✪ REDUCED TURNOVER BY 30% within one year via "Raising the BAR" talent strategy. ✪ RECRUITED 800 NEW HIRES IN 6 MONTHS across all levels through VP.

CHRO
Led HR for a 4,000-employee, 384-bed acute care hospital and one of LA County's largest emergency trauma centers. 85% unionized workforce with strained labor relations at time of hire. ✪ SAVED $2.2M ANNUALLY through retention and engagement strategy; improved RN retention by 46%. ✪ NEGOTIATED a 4-year nursing union contract. ✪ ELEVATED SURVEY RESULTS across JCHAO, CMS, and CDPH readiness.

CHRO
Orange, CA
Promoted to CHRO to bring structure and process to HR across 6,000 employees at UCI Medical Center and University Physicians & Surgeons. ✪ SAVED $50M in 12 months using Kaizen methodology. ✪ OPENED 4 PRIMARY CARE SITES in 3 months. ✪ REDUCED FIRST-YEAR TURNOVER BY 16%; elevated internal customer survey scores from 1 to 9.5.

Sr HR Consultant/HR Business Partner
I was consulted on various HR topics and led significant initiatives and programs impacting 13K global employees. Partnering with executives, we developed organizational strategies resulting in $2M cost savings. Designated as an HR business partner for several client groups (800+ employees), I collaborated on forming and implementing strategies to drive cultural change.
Jamie Viramontes's Contact Information
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