Jamie Ortega

• Responsible for recruiting and supporting Government Services (State, Local and Federal) in the United States. • Focus on supporting Government positions within IT skill sets, primarily Software Developers, Business Analyst, and Project Managers. •TEKsystems works with 45 State Governments • Federal Government customers include (but not limited to) Missile Defense Agency (MDA), Air Force, Army, Intel, US Department of Agriculture (USDA), Defense Information Systems Agency (DISA), Space Command, NORAD-NORTHCOM (N2), Army Space and Missile Defense Command (ASMDC), and Homeland Security.

•Responsible for leading a group of 3-6 recruiters. •Lead in coaching, teaching, and guiding the new recruiter through their onboarding period, specifically during specialization learning and live time. •Have a proven record of production and an advanced level mastery/knowledge in their specialization skill sets. Maintain a high level of intellectual curiosity on latest industry and technology trends. •Provides direction to the pod through daily allocation, daily goal setting, live feedback, and mentorship. •Drive accountability in production results and with pods. Build relationships of trust with those in their POD to lead them into success and builds relationships of trust with external partnership.

As a Recruiting Lead my responsibilities include - Directly managing a pod of technical recruiters - Performing weekly meetings to hold recruiters accountable on their expected business results - Conducting daily meetings with recruiters to monitor their activity and goals for the day - Coaching and mentoring recruiters on sourcing strategies

•Interviewed applicants using our quality process which includes a phone screen, in-person interview, and conducting two professional references •Distributed web based technical assessments to determine candidates proficiency based on their individual skill set •Listed job postings on job boards, social media, corporate career web sites, and other possible channels. •Assisted candidates with resume formatting and creation •Reviewed all candidate applications, and resumes for open job requirements , and aligned them to the best position matching their skills, goals, and interests

Responsible for sales and fulfillment, membership development and administration of the Agri-Cultura Network. • Manage 20 buyer accounts through peak and low seasons of produce • Support and manage farmers relationships with business partners • Responsible for ensuring regulations and policies are followed with accounts and kitchen • Developed SOP’s for the overall network • Manage sales opportunities and accounting with QuickBooks • Improved customer relationships through consistent and accurate communication • Improved tracking systems for produce, sales, and standing orders • Increased sales of produce by 20% from previous fiscal year

Responsible for managing 40+ employees, training new hires and administration of personal files. Overall responsible for ensuring the cultural values of Red Robin were instilled in each Team Member. • Organized all front of house scheduling • Managed new hire orientations • Supported new hires though full training program • Responsible for quarterly training • Continued to offer support for current team members with ongoing training • Improved scheduling procedures for all front-end staff • Created clear systems for optimized training and orientation